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Posted: 8/19/2017 11:31:36 AM EDT
Just wanted to start a post on my dealings with PSA customer service.
I have a 16" Mid-length freedom upper that has a rough chamber resulting in multiple failures to extract and stuck cases. Yes, I should have examined the upper more closely when I received it. They were quick to respond to my concerns and sent me a return shipping label. I'll update this post as required.... 
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Posted: 8/20/2017 12:59:55 PM EDT
[#1]
I should look at mine. For the $$$, I would probably just hone it out with some wet dry paper
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Posted: 8/20/2017 1:05:10 PM EDT
[#2]
Quote HistoryQuoted:
I should look at mine. For the $$, I would probably just hone it out with some wet dry paper I'm pretty confident they'll take care of it. |
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Posted: 8/20/2017 1:07:21 PM EDT
[#3]
Quote HistoryQuoted:
No way I would do that and PSA would want to know of a QA/QC issue. I'm pretty confident they'll take care of it. |
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Posted: 8/20/2017 4:18:39 PM EDT
[#4]
Oh I would let them know fer sure
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Posted: 8/28/2017 7:38:31 PM EDT
[#5]
Nevermind, the wife had a Mid-length CHF FN upper shipped to me as a "gift" The Freedom upper is about 40 days away from being repaired and returned. Sheesh... 
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Posted: 8/28/2017 7:48:28 PM EDT
[#6]
Damn, they took care of you. I am quite jealous.
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Posted: 8/28/2017 8:17:36 PM EDT
[#7]
Quote HistoryQuoted:
Damn, they took care of you. I am quite jealous. Nice job PSA... |
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Posted: 8/29/2017 10:11:08 AM EDT
[#8]
Quote HistoryQuoted:
Well, I received an replacement upper from PSA only it isn't a Mid-length Freedom Upper like the one that I paid for with my hard earned money... https://www.AR15.Com/media/mediaFiles/50648/20170828_190841-292899.jpg 
Either way, that's a "win" for you. |
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