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PalmettoStateArmory
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Posted: 7/8/2011 6:23:05 PM
If you have a questions about the status of your order please post it here. We will check it periodically and update you throughout the day. If you post the request anywhere else in our forum it will probably missed as all other threads will be designated for techincal discussions and general questions about PSA products and events.

Please note that we e-mail a UPS tracking number when we ship it out. For some reason we have had many customers not receive the e-mail over the last few weeks. However, most customers do recieve the tracking e-mail. We are working with UPS to get this situation resolved.

Thanks,
Jamin
Justin3
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Posted: 7/8/2011 6:32:34 PM
I just got a tracking number for an order. Just curious if it is for order 71358 or order 71907?

Thanks!
AKABARON
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Posted: 7/8/2011 7:22:29 PM
Could check my order also? have not received any tracking # Order # 00071096

mac3
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Posted: 7/8/2011 10:59:27 PM
tracking info for OnlineOrder_00071668 if available please
Joseb
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Posted: 7/10/2011 12:01:55 AM
This is more of an fyi for the people of PSA.

My order was received by my ffl yesterday, but I never received a shipping confirmation. It was for order 69208.

No worries from me, just thought I'd let you know in case you need to talk to ups or check any systems.
steveodell59
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Posted: 7/10/2011 10:23:51 AM
Originally Posted By Joseb:
This is more of an fyi for the people of PSA.

My order was received by my ffl yesterday, but I never received a shipping confirmation. It was for order 69208.

No worries from me, just thought I'd let you know in case you need to talk to ups or check any systems.


FWIW, my order was 69264. I've not received a shipping notice.

john575
you can't take the sky from me.....
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Posted: 7/10/2011 11:06:28 AM
Order 00071264
Still waiting on shipping notice. Thank you!
" Resistance to Tyrants is Obedience to God"- Thomas Jefferson
PalmettoStateArmory
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Posted: 7/11/2011 2:54:03 PM
Originally Posted By Justin3:
I just got a tracking number for an order. Just curious if it is for order 71358 or order 71907?

Thanks!


The tracking number you received should be for the upper order (00071358).

Thanks,

Jonathan
PalmettoStateArmory
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Posted: 7/11/2011 2:59:50 PM
Order#

00071668 - Is in transit and should be delivered on the 16th

00069264 - Was delivered on the 7th

00071264 - Is transit and should be delivered on the 13th



Thanks,

Jonthan
luan87us
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Posted: 7/11/2011 5:06:15 PM
Hello PSA,

I received 2 shipping confirmation for my order 00070331 one was for my accessories and one is for my Complete Upper. The accessories shipment is in "On Time" status but the Upper tracking still shows that it has not been given to UPS yet? It is scheduled to be deliver this friday and I really hope it will be here this friday and not next week. Can you give me the shipping status of that upper? when it was sent out and such?
rbrooks
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Posted: 7/11/2011 5:47:52 PM
[Last Edit: 7/11/2011 5:56:11 PM by rbrooks]
Hey guys,

I have a couple orders now that I've emailed questions (And FFL info) about and gotten no response.

Web order 71601
Web order 71914

I am mostly concerned with ensuring that I get tracking info for 71601, as I have to have someone available to take the delivery.

Although I would like confirmation that you received my FFL information for 71914 as well.

Regards.
alrdgwlkr
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Posted: 7/11/2011 6:19:05 PM
Hello PSA,

Any info on Online order 00071213 MOE rifle kit?

thanks!
ThomasTedder
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Posted: 7/11/2011 6:46:47 PM
Hi, can you please give me tracking numbers for order # 00070823 and 00071171?
ThomasTedder
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Posted: 7/12/2011 10:57:24 AM
Never mind. I was able to get in touch with someone today.
rbrooks
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Posted: 7/12/2011 11:56:02 AM
Guess I'm going to have to go to the phone since email is apparently broken, and they can log in here but not post.
no911forme
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Posted: 7/12/2011 12:25:38 PM
status please..... OnlineOrder_00071887
rbrooks
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Posted: 7/12/2011 1:02:04 PM
Update... Neither phone number is answered either. Getting rather irritated here. PSA, what are you doing?
rbrooks
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Posted: 7/12/2011 3:41:50 PM
Looks like I'm closing out yet another workday with no answers. I don't really care what the answer is at this point, I'd like a response though. This is getting TIRESOME.
Gunfighter0313
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Posted: 7/12/2011 4:29:01 PM
Got my LPK and Stock Kit today from the 29th, and just did a quick inventory on it, all parts are there. no tracking number on it, but it arrived the same day as my lower order tracking number says is out for delivery. A little slow, but I wasn't in much of a hurry either. Now just waiting on the mail to get to my FFL so I can pick my lower up.
texasislandboy
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Posted: 7/12/2011 4:45:57 PM
just looking to see if or when my order is going to ship out. it was ordered two weeks ago,called and sent a email. just hoping all is well and its not lost somewhere.. by the way I cant find my order # lost the paper
Gunfighter0313
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Posted: 7/12/2011 4:53:54 PM
Originally Posted By texasislandboy:
just looking to see if or when my order is going to ship out. it was ordered two weeks ago,called and sent a email. just hoping all is well and its not lost somewhere.. by the way I cant find my order # lost the paper


Did you get a order confirmation email? If so it's in there.
texasislandboy
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Posted: 7/12/2011 5:03:30 PM
Originally Posted By Gunfighter0313:
Originally Posted By texasislandboy:
just looking to see if or when my order is going to ship out. it was ordered two weeks ago,called and sent a email. just hoping all is well and its not lost somewhere.. by the way I cant find my order # lost the paper


Did you get a order confirmation email? If so it's in there.


order number 00071014
rbrooks
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Posted: 7/12/2011 5:24:32 PM
Finally got an email back a few minutes ago. Sounds like the lowers are going out the door just fine, the uppers... The statement about the uppers was discouraging at best. No time frames, and apparently the already 7-day lead time has grown by some amount. I hate to feel offended about the way a company does business, but the money came out of my account on the same day I ordered it, perhaps they should have seen whether or not they could service the demand before selling things they didn't yet have. Fingers are crossed for a speedy solution but I'm not coming out of these transactions with a warm and fuzzy feeling. Here's hoping.

I suppose a thanks for the eventual reply is in order, though.
texasislandboy
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Posted: 7/12/2011 5:34:15 PM
good deal im looking forward to my email i sent one around 8am today so it should be soon
PalmettoStateArmory
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Posted: 7/12/2011 5:59:47 PM
Originally Posted By rbrooks:
Hey guys,

I have a couple orders now that I've emailed questions (And FFL info) about and gotten no response.

Web order 71601
Web order 71914

I am mostly concerned with ensuring that I get tracking info for 71601, as I have to have someone available to take the delivery.

Although I would like confirmation that you received my FFL information for 71914 as well.

Regards.


I apologize for the delay. We are working to reply to emails and messages as fast as possible.

OnlineOrder_00071601 - Upper is in production.

OnlineOrder_00071914 - FFL received

Thanks,

Jonathan
PalmettoStateArmory
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Posted: 7/12/2011 6:21:08 PM
Originally Posted By luan87us:
Hello PSA,

I received 2 shipping confirmation for my order 00070331 one was for my accessories and one is for my Complete Upper. The accessories shipment is in "On Time" status but the Upper tracking still shows that it has not been given to UPS yet? It is scheduled to be deliver this friday and I really hope it will be here this friday and not next week. Can you give me the shipping status of that upper? when it was sent out and such?


Your upper has shipped and should be delivered on the 15th.

Thanks,

Jonathan
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