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Thanks for the info. I contacted Mike about the work via email and he answered same day and said to give him a call and left his # number. I've contacted a couple of the other HK smiths and waited days for an answer, so I'm impressed with the ability to speak directly to him, that is a rarity these days.
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Yea if you call generally either he will answer or his wife or they will call you back. If you look through the threads on hkpro you will see people talking about her(Tammy) saying she sent them picks of the progress on their gun or said it was ready.
Mike has engraved 4 or 5 guns for me, fixed another shops screwup on my first ar-15 sbr, upgraded my ar-10(mount a new lowprofile gas block so it will never move and install a new rail), did a bunch of work to my sig mpx(engrave, cut the barrel to 5 inches and install a 3 lug over it, as well as do an awesome paint job) and as of late he installed the 922r parts I got in my sp5k lower, rebarrel, install paddle release, and do the sbr engraving. Since he didn't have to refinish the gun I didn't have him redo the engraving to mp5k. I also brought in my fn scar 17 when I picked up the sp5k as I don't have a good way to put my barrel in a vice and he timed a suppressor mount for me. The work has been top notch every time and they have been very pleasant and professional to work with. I've been thinking of bringing him my m10 submachine gun to see if he can fix the safety and then refinish(yes I want to paint a transferable machine gun).
The only two downsides are that they don't take credit cards which isn't a big deal, I just bring him a check and since they are a small shop he can have a bit of a backlog sometimes. Still he is a sought out gunsmith so waits are expected and he has always been upfront about time. If it is going to sit for 2 or 3 months before he can get to it he will tell you. This isn't that uncommon for a lot of smiths though. I know when I had practical solutions redo my m10 machinegun a while ago Sam there said the same thing. He told me he estimated like 3 months from time of delivery.
Another thing I do respect about Mike is he is very open that your gun will come second to police guns. I've seen complaints elsewhere of missed deadlines because shops took in priority work but didn't make that clear. I've seen Mike tell multiple people that a swat team or someone sent him a bunch of guns and that the people who use them for work come first. Sucks that you get pushed back but you can't really be that upset. Him getting working guns back on the line to protect leo's is more important than you gun. That is a nice thing about being local. I've walked in before and you see a table full of mp5's or mp5sd's that are being finished up. He usually has something interesting he is working on. I think the time before last I was there he was pulling parts off demilled belt fed 308's to built clones on peoples hk91's.