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Is there any aftermarket spring that is stiffer?
Call mossberg. They have a replacement spring that is a little longer and stiffer. They provided it to me at no charge.
You either got a CS guy that wasn't a total douche or know of some secret handshake.
I just sat on hold for 40 mins, someone picked up for a few secs and then hung up on me. Then I called back and sat on hold for 30 mins again only to wait for the guy to tell me that I needed to ship the whole gun to them so they could look at it.
I asked about the stiffer spring and he said there is only one. My issue is with the spring getting hung up in the extension tube when I have 7 rounds in the tube, as in I can screw off the extension and see the follower jammed in there and have to pluck it out somehow.
There are no apparent burrs or anything in the tube that I can see. I suggested that they send me a new spring and new extension tube and got a "sir, we don't troubleshoot over the phone". Shotgun is less than 3 weeks old - I am hoping this is just the break-in blues.
At this point there is no way I am shipping the whole thing to them (even if the labor is covered). Any suggestions on components to replace to solve the issue and make the gun more reliable? Thanks!