HELP!!!!!! HOW DO I GET RID OF THE "TROJAN ALWAYUP " COMPUTER VIRUS??????

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[ARCHIVED THREAD] - HELP!!!!!! HOW DO I GET RID OF THE "TROJAN ALWAYUP " COMPUTER VIRUS??????

Posted: 5/21/2005 9:28:51 AM EDT

THIS SUCKS

My wife went somewhere on the net and picked up this virus called Trojan Alwayup (according to my Nortons virus detector. But the Nortons can not get rid of it. Don't know why, but it says it can not delete virus. The Nortons is the System Works 2003 version and has been updated.

When the computer is turned on and the net is accessed, about 10 minutes later, the virus kicks in and I get hundreds of pop ups one after another. I downloaded a pop up blocker from download.com which only partially works.

I ran Spyware Doctor which only kills most of it, then it comes back.

How the hell do I clean this out of my computer? (Dell w/XP Pro)

Posted: 5/21/2005 9:32:15 AM EDT

[#1]

Quoted:
THIS SUCKS

My wife went somewhere on the net and picked up this virus called Trojan Alwayup (according to my Nortons virus detector. But the Nortons can not get rid of it. Don't know why, but it says it can not delete virus. The Nortons is the System Works 2003 version and has been updated.

When the computer is turned on and the net is accessed, about 10 minutes later, the virus kicks in and I get hundreds of pop ups one after another. I downloaded a pop up blocker from download.com which only partially works.

I ran Spyware Doctor which only kills most of it, then it comes back.

How the hell do I clean this out of my computer? (Dell w/XP Pro)

1. Wipe your computer clean back to the way you recieved it
2. Be more aware of what you are clicking or downloading
3. Stop going to porn sites
4. Install SP2, download Microsoft Anti-Spyware from Microsoft. com, along with installing your favorite anti-virus
5. Get rid of the Kazaa shit

The thing about spyware, is once you get it, it is a pain in the ass to remove. Try SpySweeper or AdAware also, and even download a trial anti-virus of Norton (New of course), remove the crap, and uninstall it if u don't want to pay for it.

Posted: 5/21/2005 9:34:56 AM EDT

[#2]

Download the program called AVG free version. Its absolutly amazeing. Makes nortons look like a 12 year old wrote it....
free.grisoft.com/doc/Get+AVG+FREE/lng/us/tpl/v5

At the bottom of the page, install it, update it, and run it, itll rid you of all your problems....

You wont be disappointed.....

Posted: 5/21/2005 9:36:13 AM EDT

[#3]

I use xoftspy...and it works great.

Posted: 5/21/2005 9:45:09 AM EDT

[#4]

Panda Titanium 2005 is awsome.Its found everything and Disinfected.My computer runs way better after I swithced to it!!

Posted: 5/21/2005 9:46:32 AM EDT

[#5]

Quoted:
Download the program called AVG free version. Its absolutly amazeing. Makes nortons look like a 12 year old wrote it....
free.grisoft.com/doc/Get+AVG+FREE/lng/us/tpl/v5

At the bottom of the page, install it, update it, and run it, itll rid you of all your problems....

You wont be disappointed.....

tag

Posted: 5/21/2005 9:53:07 AM EDT

[#6]

type something like trojan alway up removal, or something similar into Google or another search engine. It should come up with several different sites that will walk you through the removal.

Posted: 5/21/2005 10:21:21 AM EDT

[#7]

Quoted:
My wife went somewhere on the net and picked up this virus...

You have no one to blame but yourself. Why are you letting her browse the web on an administrator account in the first place? Getting rid of this trojan is a simple matter of killing tasks and editing the "Run" keys in the Registry so it won't restart. If you can't do that, I suggest formatting and using the Restore Disc to start over. And this time give your wife a User account so she won't be able to install this crap in the first place.

Posted: 5/21/2005 1:48:43 PM EDT

[#8]

Quoted:
Getting rid of this trojan is a simple matter of killing tasks and editing the "Run" keys in the Registry so it won't restart.

OK, so how does one go about editing the "run" keys and "killing tasks"?

I am sort of computer illiterate.

Posted: 5/21/2005 1:54:29 PM EDT

[#9]

Quoted:
free.grisoft.com/doc/Get+AVG+FREE/lng/us/tpl/v5

Tried to download this link and when I clicked on the download button the virus re-directs me to a "ERROR - NOT FOUND page using the following web address: //www.adsourcecorp.com/404_not_found.htm

This freakin' virus won't even allow me to download something that will kill it..... WTF?

Posted: 5/21/2005 1:57:25 PM EDT

[#10]

Try downloading Mozilla Firefox browser. Install it and use it to access the AVG download. I had to do this on my parents PC since there IE browser was hijacked. Direct DL link belowe.

download.mozilla.org/?product=firefox-1.0.4&os=win&lang=en-US

Posted: 5/21/2005 1:58:48 PM EDT

[#11]

Quoted:
Panda Titanium 2005 is awsome.Its found everything and Disinfected.My computer runs way better after I swithced to it!!

+1 for Panda. I haven't found a better antivirus out there yet. I have AVG at work and Panda at home. AVG is awesome as well. Good luck.

To stop the pop ups, try Ad-aware. Go to www.adaware.com. Download the free ad ware/malware eliminator. It is the best I have seen.

Posted: 5/21/2005 2:06:31 PM EDT

[#12]

[sigh]
What operating system are you running?
What browser?
Is the "restore" function working?
Is your version of Windows updated?

Read what Norton has to say.
securityresponse.symantec.com/avcenter/venc/data/downloader.newest.html

Start from the begining.

Download Spybot:
www.safer-networking.org/en/download/

Download Adaware:
www.lavasoftusa.com/software/adaware/

Download the Google tool-bar (with pop-up blocker):
toolbar.google.com/?promo=gdl-tb-en

Download the free version of AVG:
www.grisoft.com

Download the free version of Spy Sweeper:
www.webroot.com/

Download Microsoft's anti-spyware program:
www.microsoft.com/athome/security/spyware/software/default.mspx

DOWNLOAD FIREFOX (and stop using IE):
www.mozilla.org/products/firefox/

Stop surfing the Russian Pron sites!

Posted: 5/21/2005 3:34:51 PM EDT

[#13]

fdisk

Posted: 5/21/2005 3:39:36 PM EDT

[#14]

ewido.net

a2

adaware se personal
spybot
spysweeper
spysubtract
pestpatrol

just to list a few, use yahoo.com to search for them

btw after you get rid of the virus, nav could very well keep saying the virus is there..... its not, you might have to uninstall it and reinstall nav... or even better buy antivirus worth something:

nod32
pandasoftware.com
commandondemand.com
f-prot

Posted: 5/21/2005 3:40:57 PM EDT

[#15]

System Mechanic is a fine "do everything" program it is available for free download for 30 day only though.

Posted: 5/21/2005 5:34:03 PM EDT

[#16]

Quoted:
Quoted:
Getting rid of this trojan is a simple matter of killing tasks and editing the "Run" keys in the Registry so it won't restart.

OK, so how does one go about editing the "run" keys and "killing tasks"?

I am sort of computer illiterate.

In that case:

Quoted:
If you can't do that, I suggest formatting and using the Restore Disc to start over. And this time give your wife a User account so she won't be able to install this crap in the first place.

[ARCHIVED THREAD] - HELP!!!!!! HOW DO I GET RID OF THE "TROJAN ALWAYUP " COMPUTER VIRUS??????

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