I was in the shop a few weeks ago and was very impressed. The Manager approached me, a random customer, and gave me and my wife a full blown tour of the place, including the cigar bar, corporate meeting room and exercise room upstairs. We had a nice discussion about the owner and his goals for the store and  the firearms community in general. He really took his time with us and answered all of our questions.  Its a top notch facility and I high recommend it. On the way out he gave us a gift card to the range.