I wouldn’t say that they tried to pull a “fast one” on you. They just did not clarify enough online, that they may possibly have other fees(shipping, cash etc).
I personally have done a lot business with them over the years, and have had nothing more than good experiences. In dealing with them or any other company for that matter, I would suggest maybe calling them or them an email, requesting a total price delivered cost. It’s always good to get it in writing.
My guys and I always end up buying from them because other people simply just do not have what we are looking for or needing in stock. In the past, I would literally spend days contacting everyone just trying to get the best deal… But, at the end of the day, people just don’t have it in stock or just simply cannot obtain it. Now, I honestly contact them first. I ask them if they have the product(s) in stock. If they do, I request a serial number. They always tell me that they will pull one, and that it will be included in the invoice sent over for my review. Then, I notify them of how I wish it shipped, and they add it to the invoice. It’s always pretty cut and dry. If the item is not in stock, they put it on watch for me, and once it comes in, they continue with the same process. Once I have given the green light, they ship the item to me or my dealer.
If you have had a bad experience with them, I would request another salesman. Once you find one that you like, I would just stick with them. That is what my guys and I do personally.
I also have several friends that are stationed right down the road from them, and they have also never had any issues. I feel like this situation is due to the lack of communication and verification. I find this to be the cause of most issues in dealing with any company.
Originally Posted By ozzz169:
I ordered a HK p30ls from knesek guns tried to pull a fast one (I ended up filing an BBB complaint) to make a long story short after I sent FFL they sent me an "invoice" with 75 dollars of additional fees not listed anywhere on the product webpage for firearm, in checkout, or confirmation email and this "invoice price" was the CASH price, so along with the invoice they said, "send a Cashiers check, or we can bill your CC for an ADDITIONAL 4%." so they wanted more then 100 bucks more then price I checked out and agreed to pay with my CC. (item was 864 so would have added 13%!)
On top of this I was a bit unhappy with them and told them I was going to file a complaint with BBB and post my story on various message boards if they didn't honor their advertised price as I have NEVER seen such unscrupulous business practices, and that I feel most gun owners are very frugal and would have problems with how they are doing business. Then owner calls me and explains that they are giving "more personal" service by sending out invoices with the additional charges (I had to laugh at that one) and that they "usually take such "threats" to their lawyer". (If you have to have a lawyer, and get enough complaints/"threats" that you "usually" take them to them, then you are doing something VERY wrong in my mind)
I did notice that they Web of Trust addon said they were not trusted but I read the reviews and their seemed to have a few good and a couple bad (but now I think the good were posted by owner and staff, as no one would say this is a good business practice)
Anyone else have anything similar?
I would recommend to STAY AWAY and save yourself the headaches I had to put up with. I could not find many reviews on them but after looking more extensively have found a few more negative ones. (Email proof can be provided if requested, have order confirmation (showing agreed price of 864), "invoice" (showing 75 dollars of additional fees along with 4% CC charge) email, web page pdf print showing price advertised)