I called to order my "Gen II" magazines today...
- No part number yet and they won't have them until next week
- They will not be offering the "Essentials Pack" only single mags
- When I inquired about discounts on Gen II 9MM mags for those of us who bought them but now need a Gen II upper if we want run a factory shorter barrel...I was told that apparently they have changed their mind and WILL be making different barrel lengths for Gen I uppers
- This "new" data came to light in a "big" meeting they had this morning
- Still said they will offer Gen II upper to Gen I owners for the price of the normal caliber conversion kit
Me - "You all understand that this whole situation is pissing a lot of people off"
Them - "Yes"
Me - "With all the information / mis-information out on this whole issue, including Gen I and Gen compatibility, timing of releasing mags, uppers, barrels, etc. do folks need to just keep calling you periodically to get answers/updates? Seems a waste of everyone's time. When is there going to be some info readily available and updated somewhere to address all these things"
Them - "Well, that was part of this big meeting we had today with marketing. We've asked them to put some sort of web page together to address the compatibility and availability questions"
Me - "When will that be up"
Them - "Sometime in the next month"
Seems ludicrous that it could take a month to get this info out there. This is all about transparency. Don't try to cover your ass. Tell people what happened, why it happened, what's the fix and what's the timing. Do that, do it right, and execute it as promised and while folks may still be upset, clearing up all the confusion will go along way to not having the situation continue to get out of hand.
Still worried about long-term support for everything Gen I. May still have to pony up for 9MM Gen II upper and mags to be safe. If my lower wasn't already engraved I'd sell it and never look back. Whole situation is just shitty.