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I've got two orders with Silencer Shop right now for four separate cans...the jury is out on if I'll do business there again. Unbeatable prices but their admin is horrible and I'm pretty sure not a single can has moved flawlessly yet (i.e. their computer system wants to charge me for stamps after I paid for them and they arrive at my SOT, a form 3 got lost, a can got stolen in transit but that wasn't SS's fault). Their customer service appears to be good but they need to work the paperwork and with stuff like cans bad paperwork has the potential to get you in deep sh*p or at least make you wait even longer.
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Lemme tell you a story.
On January 2, 2013, I ordered an Osprey from Impact Guns. They neglected to ever send my Form 3. Now, if you remember, during that post Sandy Hook period, some Form 3's were taking as much as three months. Im a patient guy, and Ive done the NFA thing before, so I didnt bother to call about it until 4 months had gone by and no Osprey had shown up at my local dealer. Well, they figured out that they hadnt sent in the Form 3, apologized and sent it right away. However, they charged me full MSRP for the can, which was supposed to be 75 dollars cheaper and come with a mount. I didnt get a mount, never got them to adjust the price properly, and to this day I cant get ahold of the guy (Clay) who sold me the can. Ive wasted more time than the booster and 75 bucks is worth trying to get in touch with them.
Incidentally, that can took 9 months to get approved, so from the day I paid for it over the phone to the day I took it home was almost a year and a half.
Silencer Shop may have a few problems from time to time, but they ALWAYS fix those problems when they are made aware of them, and they can ALWAYS be reached by phone . I respect them for trying to streamline the process and for being professional every time I deal with them. For me, they are the only place Ill deal with outside of my local guy anymore.
Also, fuck Impact Guns.