+1 for OML sucking.
I ordered 2 name tapes and 2 "desert" subdued Texas flag patches.
After an unreasonably long wait with no replies to my e-mails, I finally received my order. The name tapes were good quality and exactly what I ordered.
However, the Texas flag patches were a joke. They were noticeably smaller than the 2x3in they were described as and the color scheme led me to believe that no one at OML had every actually looked at the Texas flag. After I emailed with a picture of the flag next to what one should look like, asking if there was some kind of mistake, I received no reply.
At the time, there was no picture of their idea of a "desert" subdued Texas flag. Shortly after my email to them, the flag's color scheme still remains a joke, but they have posted a picture of it on the order page. It wasn't so much the product that pissed me off, it was the lack of any customer service.
Theirs:
My idea of correct: