...AWESOME.

Try getting a p7 mag catch replaced

Call them and ask for Link.

 

Like from the Legend of Zelda?

Lol...if Zelda has a Georgia accent...then maybe.

"How the hell did you get the beans over the frank?"

Glad to hear you had a good experience, I've always found HK to have top notch customer service.

My experiences have been positive as well.

The last one, I had ordered a new recoil spring assembly for a USPc.40.  I phoned it in and gave the guy my debit card number.  Unbeknownst to me, someone had hacked my account and drained my checking.  Mike called me when the card wouldn't go through.  I apologized profusely.  He mailed it to me anyway and 3 days later when I got everything straightened out, I called him and paid for the part.

Unpossumable!!!! They hate us.

My experience has been excellent as well.

Came in here knowing that someone dealt with Link. Don't know who he is, but dude is a customer service king

Excellent experience as well.  Had issue with hammer slightly askew in a LEM kit for an HK45.  Called and had a new hammer in 3 days.

HK CS now isn't what it was in the past.  They are GTG.

I had a TERRIBLE experience last week, and because I'm a dealer they started accusing me of using the gun as a range gun.



Still waiting to see what happens once they get the gun.

What's wrong with your gun?

Well..did you use it as a range gun?

 

But-but-but, the internet troll fanbois of another brand keep trying to tell us they still hate us!

Excellent service when I sent the USP back to be refurbished after it got close to the 60,000 round mark and I was getting paranoid.

I had decent service with them. I called to replace my LEM trigger kit with a standard V1 SA/DA trigger on a USP compact. The guy that answered told me they have a list somewhere of all the parts numbers on the USP but he had to go look for it. He made it sound like it was a chore to do and that I should call back the next day. I called back the next day and dialed the guy's extension. He told me he still had to find the list and put me on hold . A few minutes later he was back and I told him the parts I needed. He charged me like $60 for everything which was a lot cheaper than anywhere else.

About 7 days later I received the parts and installed them. I was happy until I realized the control lever was for the full size USP, not the compact. I wanted the part quicker so I just bought it online.

Overall the CS I experienced left something to be desired, but it is nice that you can order parts directly from the manufacturer.

Why so early?  You had 25k more to go.