I'll take a stab at this.
Who is the manufacturer of the barrel? This certainly isn't normal, so you might want to contact them and tell them what you are experiencing.
If you want to troubleshoot this yourself, we need to know more about what it is doing. Are the cases just being left in the chamber, while the bolt operates? Will the bolt lock back on an empty magazine after firing? If so, your barrel might be drastically overgassed, and it is trying to extract the case before the pressure drops enough to do so. The extractor just pulls over the case rim, because the pressure is too high to allow the case to be extracted.
A heavy buffer may help if this is the case, or you might need an adjustable gas block. An O ring behind the extractor may help as well.
However, I think I would contact the manufacturer before I started making changes.