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Posted: 7/23/2014 4:30:15 PM EDT
[#1]
It varies. For me, it's ranged from one to six weeks. When ordering from PSA, shipping is not the only thing to worry about. They tend to screw up orders left and right. They've sent me the wrong items multiple times. Heck, they even screwed up an electronic gift card by adding one too many zeroes to the gift card number. I mean, come on....
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Posted: 7/23/2014 4:48:22 PM EDT
[#2]
I've ordered from them 4-5 times, love their products but their service is lacking, better than it used to be though.
I ordered an upper and lpk from them in October of 2012, took over a month to get and they never did get everything right even after 2 more packages and half a dozon emails. The have sent me the wrong item once, a CTR stock instead of a MOE, they forgot something else though so I figure it evened out. I ordered another LPK from them earlier this year and received it in about 11 business days, I just ordered a stripped lower and it came in after 11 business days also. |
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Posted: 7/23/2014 4:54:41 PM EDT
[#3]
Quote HistoryQuoted:
I've ordered from them 4-5 times, love their products but their service is lacking, better than it used to be though. I ordered an upper and lpk from them in October of 2012, took over a month to get and they never did get everything right even after 2 more packages and half a dozon emails. The have sent me the wrong item once, a CTR stock instead of a MOE, they forgot something else though so I figure it evened out. I ordered another LPK from them earlier this year and received it in about 11 business days, I just ordered a stripped lower and it came in after 11 business days also. also. I was hoping the people who had the worst experience had ordered during the panic and PSA had gotten somewhat sorted out. I clicked the button on the 21st of July and the order is still showing pending. Have not been charged either. |
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Posted: 7/23/2014 4:54:53 PM EDT
[#4]
I've been getting stuff in 7 to 10 days.
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Posted: 7/23/2014 5:51:23 PM EDT
[#5]
Quote HistoryQuoted:
e had ordered during the panic and PSA had gotten somewhat sorted out. I clicked the button on the 21st of July and the order is still showing pending. Have not been charged either. Quote HistoryQuoted:
Quoted:
I've ordered from them 4-5 times, love their products but their service is lacking, better than it used to be though. I ordered an upper and lpk from them in October of 2012, took over a month to get and they never did get everything right even after 2 more packages and half a dozon emails. The have sent me the wrong item once, a CTR stock instead of a MOE, they forgot something else though so I figure it evened out. I ordered another LPK from them earlier this year and received it in about 11 business days, I just ordered a stripped lower and it came in after 11 business days also. e had ordered during the panic and PSA had gotten somewhat sorted out. I clicked the button on the 21st of July and the order is still showing pending. Have not been charged either. I've always been charged immediately, sounds like something isn't right. |
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Posted: 7/23/2014 6:03:10 PM EDT
[#6]
For
Ev Errrrrr
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Posted: 7/23/2014 6:12:33 PM EDT
[#7]
2 separate orders over the past month, a complete upper order and a lower and misc order about two weeks later. The first took 8 days to my door and the second order was delivered today and I placed the order 9 days ago on the 14th.
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Posted: 7/23/2014 6:19:32 PM EDT
[#8]
I usually wind up cancelling my order before they get around to shipping... and I am more patient than most.
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Posted: 7/23/2014 6:52:28 PM EDT
[#9]
1-6 months, with an average of 3 months + 5 or more emails
And we're talking IN STOCK products. I'll never order from them again. I'd rather pay $20 more at MidwayUSA and get it in 3 days. |
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Posted: 7/23/2014 7:53:50 PM EDT
[#10]
well my first purchases took maybe 3 weeks to get to my door. last purchase was on the 4th of july sales and was at my door in like 5 business days. it just depends how they feel. once its in the mail its good but its the wait for them to get it out the door is the problem.
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Posted: 7/23/2014 10:03:09 PM EDT
[#11]
My last order was just shy of a month for delivery. Also had to spend 30+ min on hold in order to be able to speak with customer service.
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Posted: 7/23/2014 11:44:04 PM EDT
[#12]
Quote HistoryQuoted:
For Ev Errrrrr |
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Posted: 7/24/2014 5:48:28 AM EDT
[#13]
I'm still waiting on my order from the 4th of July weekend. But that's OK, I'm not sure I remember what it was anymore. I have probably bought it somewhere else already.
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Posted: 7/24/2014 6:10:46 AM EDT
[#14]
My buddy got an upper in 14 (real not biz) days back in June. The upper I ordered from them last year took 19 days. Few smaller orders placed over the past year have only taken about a week. I just ordered from both AIMsurplus and radical for the first time last week and both orders are still showing "processing" on "in stock" parts orders. So I was not aware if these others get dogged as hard as PSA for the same nonsense or if I am an anomaly.
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Posted: 7/24/2014 8:01:11 AM EDT
[#15]
First time i ordered a NiB BCG...came within like 4-5 days...second time, i ordered another NiB BCG and a couple lower parts kits...the kits came in like 5 days and after 2 weeks of no contact on the BCG i emailed them...they answered and sent it out and i got it in like 7 days later.
Third order was 2 stocks and anther parts kit...received confirmation of order then nothing for 2 weeks...i emailed and asked, no response and i got the items in another 4 weeks... Fourth order....oh wait, there is no fourth order cause i dont do business with companies like that....customer service for me is 50% of the sale...you dont want to hire adequate staff to support your business...plenty of other companies out there that do. Dont even look at their webiste now for sales...lowers i buy locally from a smaller guy here in OKC...uppers i order from a couple other online companies...all of which get me the products in a reasonable amount of time AND answer email questions in a timely manner. |
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Posted: 7/24/2014 9:49:32 AM EDT
[#16]
I've ordered 4 times (I think)
First order was last year was a LBK and bolt took about a week and half. The next order was a cheap LPK took about a week and half. Then a shotgun took a week. Then recently end of June ordered 2 lowers took 3 weeks. Seems recently its gotten worse since the new system got put in place. They do have some bad CS but every time I speak to someone they are nice. But recently AIM has been getting there LBKs and LPKs and it only costs $6 to ship so I've been going that route. |
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Posted: 7/24/2014 6:51:42 PM EDT
[#17]
Honestly OP it's easier not to order from them than worry about their ship times if it's something that is important to you. I've had only bad experience with PSA. Though they do have some deals, I'd rather spend a buck or two more and get what I order in a reasonable amount of time.
Like another poster mentioned: there are far too many other companies that have great customer service, nominal ship times, and great prices to even look at PSA anymore. I don't even browse their website now because I've found other vendors that are more reputable and responsive. Companies that I've had great dealings with are: AIMsurplus StagArms PrimaryArms SilencerShop Brownells CMMG JoeBobsOutfitters BravoCompanyUSA So ask yourself... Why even shop at PSA? |
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Posted: 7/24/2014 8:32:40 PM EDT
[#18]
PSA is OK, not great, not bad, just OK. Their shipping times in my experience is SLOW. I mean REAL SLOW. 3 weeks atleast to shipping times. If you need it now or tomorrow go somewhere else, PSA is just NOT an option due to that.
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Posted: 7/24/2014 9:30:35 PM EDT
[#19]
My first few orders from PSA were received with 5-7 days on the ammo I ordered. Later purchases I made took much longer and I was double billed on a few. Products - price are ok ,but service leaves a lot to be desired. I have basically stopped purchasing from them due to the poor customer service I have been experiencing.
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Posted: 7/25/2014 4:09:38 AM EDT
[#20]
The one time I ordered from them it took several weeks to get the item but at the price it was worth the wait.
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Posted: 7/25/2014 8:00:48 AM EDT
[#21]
Quote HistoryQuoted:
PSA is OK, not great, not bad, just OK. I respectfully disagree. By the amount of negatives I've read and heard, they are horrendous. They have what appears to be absolute piss poor automated streamlining processes for anything that takes place after the purchaser clicks "submit order." But I'll continue buying from them because they're usually cheaper than most other gun retailers. Can anyone name another gun company that has more complaints against it? Yes, compliments can be found as well, but that's not what I'm talking about. I'm talking about "complaints." Screw PSA...now I'm off to their site to look for a range bag. |
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Posted: 7/25/2014 8:57:17 AM EDT
[#22]
Quote HistoryQuoted:
I respectfully disagree. By the amount of negatives I've read and heard, they are horrendous. They have what appears to be absolute piss poor automated streamlining processes for anything that takes place after the purchaser clicks "submit order." But I'll continue buying from them because they're usually cheaper than most other gun retailers. Can anyone name another gun company that has more complaints against it? Yes, compliments can be found as well, but that's not what I'm talking about. I'm talking about "complaints." Screw PSA...now I'm off to their site to look for a range bag. Quote HistoryQuoted:
Quoted:
PSA is OK, not great, not bad, just OK. I respectfully disagree. By the amount of negatives I've read and heard, they are horrendous. They have what appears to be absolute piss poor automated streamlining processes for anything that takes place after the purchaser clicks "submit order." But I'll continue buying from them because they're usually cheaper than most other gun retailers. Can anyone name another gun company that has more complaints against it? Yes, compliments can be found as well, but that's not what I'm talking about. I'm talking about "complaints." Screw PSA...now I'm off to their site to look for a range bag. Nope. What does it say about a company that can read all these posts just like the rest of us yet still does nothing to improve. |
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Posted: 7/31/2014 5:59:15 PM EDT
[#23]
My order was delivered this afternoon error free. Everything looks perfect.
I just need to find some time to go and do some shooting with it. |
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Posted: 7/31/2014 8:05:15 PM EDT
[#24]
Quote HistoryQuoted:
For Ev Errrrrr 
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Posted: 8/1/2014 4:57:50 AM EDT
[#25]
Ordered 556 and 9mm from them on the 4th of last month. Got the 556 this week but still waiting on the 9mm. Why do they sell it if they don't have it??????
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Posted: 8/1/2014 8:19:16 AM EDT
[#26]
Quote HistoryQuoted:
Why do they sell it if they don't have it?????? Why pay the bills with your money, when you can pay the bills with other people's money (interest free)? When you pay them upfront for an online order that won't ship for another 8 weeks, you're basically giving them a 2 month interest free loan. Multiply that by who knows how many unshipped orders, and imagine how much "borrowed" money they have in their bank account at any given time. |
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Posted: 8/1/2014 8:28:01 AM EDT
[#27]
Quote HistoryQuoted:
Why pay the bills with your money, when you can pay the bills with other people's money (interest free)? Quote HistoryQuoted:
Quoted:
Why do they sell it if they don't have it?????? Why pay the bills with your money, when you can pay the bills with other people's money (interest free)? Interesting. 
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Posted: 8/1/2014 12:59:29 PM EDT
[#28]
I got my order in 4 days minus one part, no idea when that's coming but it's only a trigger guard.
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Posted: 8/1/2014 2:08:05 PM EDT
[#29]
Quote HistoryQuoted:
I've been getting stuff in 7 to 10 days. This is my experience also. |
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Posted: 8/1/2014 6:26:20 PM EDT
[#30]
Quote HistoryQuoted:
Why pay the bills with your money, when you can pay the bills with other people's money (interest free)? When you pay them upfront for an online order that won't ship for another 8 weeks, you're basically giving them a 2 month interest free loan. Multiply that by who knows how many unshipped orders, and imagine how much "borrowed" money they have in their bank account at any given time. Quote HistoryQuoted:
Quoted:
Why do they sell it if they don't have it?????? Why pay the bills with your money, when you can pay the bills with other people's money (interest free)? When you pay them upfront for an online order that won't ship for another 8 weeks, you're basically giving them a 2 month interest free loan. Multiply that by who knows how many unshipped orders, and imagine how much "borrowed" money they have in their bank account at any given time. Yup. |
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