User Panel
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I'm not making any excuses. The facts are what they are. The rifles will be shipping shortly. I'm sorry that following this thread has become such a burden to/on you. The simplest solution would be to check in every Friday afternoon for my announcement that orders are being filled. You'll be no more than four days behind the curve at any time, and the terrible pressure on you will have been relieved. Steve/RRA View Quote Steve I get that it's not your fault but the reputation of your company is that you guys could give a shit less for your customers. You guys have been saying forever it's coming and have yet to ship even ONE rifle. And the "soon" thing is bs. We were told that a year ago. Why can't we get a real answer? One that actually happens. You guys can't pick up a phone and call your suppliers and demand a delivery time? You guys are their customers! Hold their feet to the fire! It's not like they are doing you guys a favor and doing it for free! Give us some real true information not vague bs that never happens! I'm rooting for your success on this but your company is sabotaging it! |
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We threaten and coerce vendors all the time...it's the nature of the beast in this industry. Unfortunately when it comes to things like proprietary forgings, brand new parts that arrive in bulk and don't match the samples, and all of the usual issues with first runs, a lot of it is out of our control until we know there's a problem. There aren't multiple sources for singular parts.With the slow down in the industry, a lot of vendors have reduced staff or production hours rather than ramping up to meet production orders.
We care a great deal about our customers. rather than send half-assed products made from parts that would otherwise be thrown out as defective just to get product out the door, we do call it what it is, suck it up, and delay release until the product is correct...including all of the components that have to go into it.. Even the parts you wouldn't typically see or know were bad as you've never seen/handled one before. We would know and that wouldn't sit well with us. Steve/RRA |
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We threaten and coerce vendors all the time...it's the nature of the beast in this industry. Unfortunately when it comes to things like proprietary forgings, brand new parts that arrive in bulk and don't match the samples, and all of the usual issues with first runs, a lot of it is out of our control until we know there's a problem. There aren't multiple sources for singular parts.With the slow down in the industry, a lot of vendors have reduced staff or production hours rather than ramping up to meet production orders. We care a great deal about our customers. rather than send half-assed products made from parts that would otherwise be thrown out as defective just to get product out the door, we do call it what it is, suck it up, and delay release until the product is correct...including all of the components that have to go into it.. Even the parts you wouldn't typically see or know were bad as you've never seen/handled one before. We would know and that wouldn't sit well with us. Steve/RRA View Quote Wish there were more of that in the industry. |
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Wish there were more of that in the industry. View Quote View All Quotes View All Quotes Quoted:
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We threaten and coerce vendors all the time...it's the nature of the beast in this industry. Unfortunately when it comes to things like proprietary forgings, brand new parts that arrive in bulk and don't match the samples, and all of the usual issues with first runs, a lot of it is out of our control until we know there's a problem. There aren't multiple sources for singular parts.With the slow down in the industry, a lot of vendors have reduced staff or production hours rather than ramping up to meet production orders. We care a great deal about our customers. rather than send half-assed products made from parts that would otherwise be thrown out as defective just to get product out the door, we do call it what it is, suck it up, and delay release until the product is correct...including all of the components that have to go into it.. Even the parts you wouldn't typically see or know were bad as you've never seen/handled one before. We would know and that wouldn't sit well with us. Steve/RRA Wish there were more of that in the industry. Oh please, nobody is asking for them to ship sub par products. What this is about is poor execution and poor management of customer expectations. If they are willing to take orders in Q1 2012, say it will be out "shortly" and over 2 years later their product is nowhere to be seen, that is terrible new product development. Customers save, plan, and buy according to the expectations set by manufacturers. RRA seems to take that attitude that no matter how badly they screw up, they are somehow doing the right thing. As a management consultant, I see a lot of broken companies and processes but this is a trainwreck. |
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Oh please, nobody is asking for them to ship sub par products. What this is about is poor execution and poor management of customer expectations. If they are willing to take orders in Q1 2012, say it will be out "shortly" and over 2 years later their product is nowhere to be seen, that is terrible new product development. Customers save, plan, and buy according to the expectations set by manufacturers. RRA seems to take that attitude that no matter how badly they screw up, they are somehow doing the right thing. As a management consultant, I see a lot of broken companies and processes but this is a trainwreck. View Quote View All Quotes View All Quotes Quoted:
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We threaten and coerce vendors all the time...it's the nature of the beast in this industry. Unfortunately when it comes to things like proprietary forgings, brand new parts that arrive in bulk and don't match the samples, and all of the usual issues with first runs, a lot of it is out of our control until we know there's a problem. There aren't multiple sources for singular parts.With the slow down in the industry, a lot of vendors have reduced staff or production hours rather than ramping up to meet production orders. We care a great deal about our customers. rather than send half-assed products made from parts that would otherwise be thrown out as defective just to get product out the door, we do call it what it is, suck it up, and delay release until the product is correct...including all of the components that have to go into it.. Even the parts you wouldn't typically see or know were bad as you've never seen/handled one before. We would know and that wouldn't sit well with us. Steve/RRA Wish there were more of that in the industry. Oh please, nobody is asking for them to ship sub par products. What this is about is poor execution and poor management of customer expectations. If they are willing to take orders in Q1 2012, say it will be out "shortly" and over 2 years later their product is nowhere to be seen, that is terrible new product development. Customers save, plan, and buy according to the expectations set by manufacturers. RRA seems to take that attitude that no matter how badly they screw up, they are somehow doing the right thing. As a management consultant, I see a lot of broken companies and processes but this is a trainwreck. Lol, you must not have seen the larue forum over the last few years. |
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Steve,
First of all, I will thank you again for not shipping substandard parts in the gun. I understand outside influences, but anything over a year does seem like poor planning even with the subcontracted parts.. shit can happen though. I still do not want you to ship it with crap parts, but have you thought about compensating those that have had their orders in for specified period of time? Smith and Wesson even shipped back their XDs after the recall with a free extended mag. I'm sure RRA can do something to compensate the customer. Also, last time I asked you said shipping June or July. Has this shifted to the right some more? Another update would be appreciated. Thanks again. |
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Steve, First of all, I will thank you again for not shipping substandard parts in the gun. I understand outside influences, but anything over a year does seem like poor planning even with the subcontracted parts.. shit can happen though. I still do not want you to ship it with crap parts, but have you thought about compensating those that have had their orders in for specified period of time? Smith and Wesson even shipped back their XDs after the recall with a free extended mag. I'm sure RRA can do something to compensate the customer. Also, last time I asked you said shipping June or July. Has this shifted to the right some more? Another update would be appreciated. Thanks again. View Quote Fucking freebie hunters. You're not entitled to shit. A shitty company sends out half assed components then pays triple for parts labor and shipping to fix most of them later. You must not have been around for the last year or so,me here everyone with a mill or cnc has been cranking out mil spec standard shit to fill backlogs. SW is the GM of guns, who gives a shit what they do. Buy something else or wait. I've been waiting since they first said anything about this gun. I'll wait till it comes out and gets reviewed. I don't buy tools from companies that crank out shit just to sell it hoping no one uses it. Guns or otherwise. |
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Steve, First of all, I will thank you again for not shipping substandard parts in the gun. I understand outside influences, but anything over a year does seem like poor planning even with the subcontracted parts.. shit can happen though. I still do not want you to ship it with crap parts, but have you thought about compensating those that have had their orders in for specified period of time? Smith and Wesson even shipped back their XDs after the recall with a free extended mag. I'm sure RRA can do something to compensate the customer. Also, last time I asked you said shipping June or July. Has this shifted to the right some more? Another update would be appreciated. Thanks again. View Quote I doubt it. From our perspective, we don't require deposits or down payments from dealers. No one has been out a dime on a single LAR-47 from anything that we have done, or required of them. The end of 2012 through early 2014 was a train wreck for this entire industry. We had multiple years equivalent of orders coming in in days/weeks. They're all real orders until/unless they're canceled. Putting new products out when you have orders for hundreds of thousands of current product is a disservice to everyone. At least we were honest about it when we said that new products were largely back-burnered to get current orders out the door. And just so you know, I'm still waiting for my Ruger XGI from about 1985. Thanks. Steve/RRA |
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Can I buy one of the crappy ones and just have you replace it later with one of the final production models?
Posted Via AR15.Com Mobile Edit: I can even do a review and stuff so its almost like a media preview model! |
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Oh please, nobody is asking for them to ship sub par products. What this is about is poor execution and poor management of customer expectations. If they are willing to take orders in Q1 2012, say it will be out "shortly" and over 2 years later their product is nowhere to be seen, that is terrible new product development. Customers save, plan, and buy according to the expectations set by manufacturers. RRA seems to take that attitude that no matter how badly they screw up, they are somehow doing the right thing. As a management consultant, I see a lot of broken companies and processes but this is a trainwreck. View Quote View All Quotes View All Quotes Quoted:
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We threaten and coerce vendors all the time...it's the nature of the beast in this industry. Unfortunately when it comes to things like proprietary forgings, brand new parts that arrive in bulk and don't match the samples, and all of the usual issues with first runs, a lot of it is out of our control until we know there's a problem. There aren't multiple sources for singular parts.With the slow down in the industry, a lot of vendors have reduced staff or production hours rather than ramping up to meet production orders. We care a great deal about our customers. rather than send half-assed products made from parts that would otherwise be thrown out as defective just to get product out the door, we do call it what it is, suck it up, and delay release until the product is correct...including all of the components that have to go into it.. Even the parts you wouldn't typically see or know were bad as you've never seen/handled one before. We would know and that wouldn't sit well with us. Steve/RRA Wish there were more of that in the industry. Oh please, nobody is asking for them to ship sub par products. What this is about is poor execution and poor management of customer expectations. If they are willing to take orders in Q1 2012, say it will be out "shortly" and over 2 years later their product is nowhere to be seen, that is terrible new product development. Customers save, plan, and buy according to the expectations set by manufacturers. RRA seems to take that attitude that no matter how badly they screw up, they are somehow doing the right thing. As a management consultant, I see a lot of broken companies and processes but this is a trainwreck. I'm not saying Rock River has done good on this project, just pointing out that I'm tired of the gun industry letting the first year retail consumers handle the beta testing for their products. |
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I'm not saying Rock River has done good on this project, just pointing out that I'm tired of the gun industry letting the first year retail consumers handle the beta testing for their products. View Quote View All Quotes View All Quotes Quoted:
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We threaten and coerce vendors all the time...it's the nature of the beast in this industry. Unfortunately when it comes to things like proprietary forgings, brand new parts that arrive in bulk and don't match the samples, and all of the usual issues with first runs, a lot of it is out of our control until we know there's a problem. There aren't multiple sources for singular parts.With the slow down in the industry, a lot of vendors have reduced staff or production hours rather than ramping up to meet production orders. We care a great deal about our customers. rather than send half-assed products made from parts that would otherwise be thrown out as defective just to get product out the door, we do call it what it is, suck it up, and delay release until the product is correct...including all of the components that have to go into it.. Even the parts you wouldn't typically see or know were bad as you've never seen/handled one before. We would know and that wouldn't sit well with us. Steve/RRA Wish there were more of that in the industry. Oh please, nobody is asking for them to ship sub par products. What this is about is poor execution and poor management of customer expectations. If they are willing to take orders in Q1 2012, say it will be out "shortly" and over 2 years later their product is nowhere to be seen, that is terrible new product development. Customers save, plan, and buy according to the expectations set by manufacturers. RRA seems to take that attitude that no matter how badly they screw up, they are somehow doing the right thing. As a management consultant, I see a lot of broken companies and processes but this is a trainwreck. I'm not saying Rock River has done good on this project, just pointing out that I'm tired of the gun industry letting the first year retail consumers handle the beta testing for their products. |
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They have screwed the pooch big time on this. And saying anything less is to kind. They just keep banging away going no where fast! View Quote View All Quotes View All Quotes Quoted:
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We threaten and coerce vendors all the time...it's the nature of the beast in this industry. Unfortunately when it comes to things like proprietary forgings, brand new parts that arrive in bulk and don't match the samples, and all of the usual issues with first runs, a lot of it is out of our control until we know there's a problem. There aren't multiple sources for singular parts.With the slow down in the industry, a lot of vendors have reduced staff or production hours rather than ramping up to meet production orders. We care a great deal about our customers. rather than send half-assed products made from parts that would otherwise be thrown out as defective just to get product out the door, we do call it what it is, suck it up, and delay release until the product is correct...including all of the components that have to go into it.. Even the parts you wouldn't typically see or know were bad as you've never seen/handled one before. We would know and that wouldn't sit well with us. Steve/RRA Wish there were more of that in the industry. Oh please, nobody is asking for them to ship sub par products. What this is about is poor execution and poor management of customer expectations. If they are willing to take orders in Q1 2012, say it will be out "shortly" and over 2 years later their product is nowhere to be seen, that is terrible new product development. Customers save, plan, and buy according to the expectations set by manufacturers. RRA seems to take that attitude that no matter how badly they screw up, they are somehow doing the right thing. As a management consultant, I see a lot of broken companies and processes but this is a trainwreck. I'm not saying Rock River has done good on this project, just pointing out that I'm tired of the gun industry letting the first year retail consumers handle the beta testing for their products. The first of the LAR-47s are slated to start shipping against the oldest back orders late next week or early the week after. Still time for the naysayers to cancel their orders so this thread can continue to thrive on their "I'm never going to get my LAR-47" posts and comments. Steve/RRA |
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The first of the LAR-47s are slated to start shipping against the oldest back orders late next week or early the week after. Still time for the naysayers to cancel their orders so this thread can continue to thrive on their "I'm never going to get my LAR-47" posts and comments. Steve/RRA View Quote Great news! Thanks for the update. |
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Steve, are there other options for handguards and barrels coming? Would like a fluted stainless w/ TRO rail.
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Steve, are there other options for handguards and barrels coming? Would like a fluted stainless w/ TRO rail. View Quote I'm sure there will be in time. Let us get the models that we already owe on orders moving, and then we can start looking at alternatives. Just so everyone is aware, the furniture is standard "AR"...so stocks, grips, and handguards in the appropriate configurations should be installable as they would be on any other LAR-15 (and similar) CAR platforms. I'm going old school aluminum CAR stock, Hogue grip and R4 handguard on my LAR-47, when it is buildable in that configuration (and before anyone from the retro build forum goes nuts, the stock is one I already have, not something that RRA is going to be carrying). Thanks. Steve/RRA |
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So if I bought the Delta carbine, what other parts are needed to convert to free float TRO?
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Will be able to order directly through you guys? No RRA dealers really that close to Northwest Indiana.
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We're dealer direct. Any dealer can be an RRA dealer merely by providing a signed current copy of his/her FFL along with supporting paperwork. Whichever dealer you were planning on having the rifl eshipped ot can just as easily order th erifl eas all of th esam epaperwork is required fo rus to ship to him.
Thanks. Steve/RRA |
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Hi Steve,
If I contact one of your dealers today to pre-order a LAR-47 Delta carbine any idea on the wait time? Thanks - anxious old and going to be new again customer |
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Steve,
Are we on schedule or is it getting pushed to the right again? You said last week or early this week. Thanks. |
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We missed it by about a week. Nothing dramatic. Looking at next week hopefully.
Steve/RRA |
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Here's to keeping my fingers crossed. Is it safe to go ahead and purchase a KAC URX 3.1 13.5" rail in hopes that these will finally be shipping?
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Between this, the Serbu SU-15, Sig MPX, etc, whichever one actually starts shipping will get my money first. I give up. View Quote View All Quotes View All Quotes Quoted:
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And another date comes and goes!!! Sadly I can't say I would buy anything Rock River. This kind of crappy service and their official public relations people can't get a real answer on a ship date from their own company. What hope of honest service do you or I stand to get? |
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If the delay was resolved Friday, they should start building today. I'll have to check on both.
Steve/RRA Edit: Supposed to be going out by week's end. Part issue that's already been corrected. Steve/RRA |
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Steve,
Give us some good news or at least the latest update before going in to the weekend. Thanks! |
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I'm only to assume that no news is bad news once again since Steve said he would let us know as soon as they began shipping.
My hopes and dreams are once again crushed. And we wait. |
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Typical customer service we have all come to expect from these guys. Over promise and under deliver!
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Good lord Steve is Rock River going to build every rifle on order before they ship anything or is there another problem that is going to cost another year? It's been two weeks and not a word! This is become a source of amusement!
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Good lord Steve is Rock River going to build every rifle on order before they ship anything or is there another problem that is going to cost another year? It's been two weeks and not a word! This is become a source of amusement! View Quote I'm wondering which of the Two: LAR47 or TroyInd's MP5 BattleRail comes out first? ETA: Troy's shipping their MP5 Battlerails. Lol. |
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They were building most of the week last week. Don't know what the delay in shipping has been. Will let you know when they start going out the door.
Steve/RRA |
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LAR-47s are starting to ship today, 9-2-2014.
Moderate quantities initially, but the pace will pick up as we go. Steve/RRA |
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Jesus fuck steve, I already bought a 556R!!!!! Couldn't wait any longer lol
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My LAR-47 just moves up the back order list with every cancelation of an older order.
They're going out slowly (initially) but they are going. Steve/RRA |
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Is there any way to find out where one is on the list and about how many per week you are pushing out?
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