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Posted: 7/30/2016 11:09:07 AM EDT
Has anyone else had issues with the extractor failing? I am on my second extractor and it just broke. Is steel cased 9mm to hard for these?
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[#1]
Thank you for the inquiry.
We have not seen extractors just failing. Due to the close tolerances, the extractor may need to be adjusted to the bolt you are using. Where is it breaking? |
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[#2]
Sent the bolt in last week for the same reason. The extractor does not even touch the case at all. Not sure if the claw is bending or breaking. I sent a PM
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[#3]
Have not had this problem. About 500 rounds through mine suppressed and unsuppressed. Runs like a raped ape. My only gripe is PSA did not put the LRBHO on their first gen receivers. Kind of bogus given that they were able to accomplish it with their Gen 2.
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[#4]
Quoted:
Have not had this problem. About 500 rounds through mine suppressed and unsuppressed. Runs like a raped ape. My only gripe is PSA did not put the LRBHO on their first gen receivers. Kind of bogus given that they were able to accomplish it with their Gen 2. View Quote YA WHAT HE SAID |
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[#5]
I'm having the same problem... got so pissed off at it that I just threw the whole rifle in the closet and said "F it"... setup is the PSA colt pattern lower and PSA 16' carbine 9mm upper. All components purchased within the last 6 months
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[#6]
I just received the upper back from psa and will try it out again. I wish they would find the reason why this keeps happening. I am losing faith in the hybrid bolt very quickly.
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[#7]
The 9mm platform has some close tolerances, and can be known to be finicky if one is unaware of its idiosyncrasies. Most times the key to flawless performance is a very small adjustment. If you are having an issue, please call CS and let us take a look at it for you.
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[#8]
First post to say I'm having the same problem. I just got my upper back after having extractor problem--the bolt would not engage the casing in the breech so there was no ejection. Just got it back and PSA replaced the bolt and the extractor hook looked like it was supposed to. Went about five rounds at the range today and started having more frequent failures to eject until finally the bolt was not engaging the casings at all. All using brass case ammo.
Just took a look at the extractor and it's flat, no hook, so I think that part broke off. I'm going to try to take a good pic this weekend and send to PSA. Very frustrating because it's a fun little gun with a lot of potential. |
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[#9]
Quoted:
First post to say I'm having the same problem. I just got my upper back after having extractor problem--the bolt would not engage the casing in the breech so there was no ejection. Just got it back and PSA replaced the bolt and the extractor hook looked like it was supposed to. Went about five rounds at the range today and started having more frequent failures to eject until finally the bolt was not engaging the casings at all. All using brass case ammo. Just took a look at the extractor and it's flat, no hook, so I think that part broke off. I'm going to try to take a good pic this weekend and send to PSA. Very frustrating because it's a fun little gun with a lot of potential. View Quote That is dissapointing news. Please IM us the pic and your order number so we can expedite it. |
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[#10]
PSA needs to look at the quality and hardness of these 9mm extractos. I read a review online and the person had a problem with his extractor also. He went to bend the extractor back in place and it snapped. He compared the metal to the quality of matchbox car. Lets get this right PSA.
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[#11]
I took a couple of pictures of the extractor and sent them to PSA:
http://s1168.photobucket.com/user/Joker_6/media/WP_20160826_002_zpsejs89czg.jpg.html http://s1168.photobucket.com/user/Joker_6/media/WP_20160826_001_zpsfemns3xz.jpg.html?sort=3&o=1 There's nothing left at the end of the extractor to grab the casings. |
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[#12]
Quoted:
I took a couple of pictures of the extractor and sent them to PSA: http://s1168.photobucket.com/user/Joker_6/media/WP_20160826_002_zpsejs89czg.jpg.html http://s1168.photobucket.com/user/Joker_6/media/WP_20160826_001_zpsfemns3xz.jpg.html?sort=3&o=1 There's nothing left at the end of the extractor to grab the casings. View Quote Had one of mine break looked just like that about 3 weeks ago (300 rounds). Sent back the old bolt and PSA sent me a new one only 50 rounds so far with one failure to extract. Will see what happens |
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[#14]
So PSA y'all going to do anything to correct this problem? Don't trust the gun now. Will start carrying something else.
Edit by PSA: thank you for your inquiry. We stand behind our products with a lifetime warranty Our engineers are looking at the issue to determine the cause. We will continue to take care of our customers. |
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[#15]
I assembled two rifles with hybrid bolts and all PSA parts. One runs perfectly, but the other had a twisted extractor that was causing multiple FTE. I asked for a new bolt, but PSA insisted that the entire rifle be sent back. Several weeks later my rifle shows up without notice or any sort of explanation as to what work was done. Stripped the rifle down and found they had swapped the bolt from the original which has one bolt in the carrier key to one with two bolts in it. I checked the extractor to make sure it wasn't twisted and immediately noticed it was broken just like the pictures posted above. Sent CS an email, but I've ordered a CMMG bolt in the mean time to get it running.
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[#16]
Once again it has failed. 3rd time the extractor has broken. PSA I think it is time to call it a lemon.
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[#17]
This shouldn't be a hard problem to fix, and the fact that it seems to be so reproducible should make it a little easier for them to get their arms around. I'm confident they will make it right.
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[#18]
Has psa fixed anyones bolt yet? waiting a while to send mine back so they can figure this out and I stop wasting my time sending it back. I requested to meet at one of their stores and drop it off so I could talk to someone about this problem but customer service said that could not happen. has to be sent back in
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[#19]
Had the same thing happen to my bolt. Sent just the BCG in and PSA replaced the whole thing with a new one. I don't recall exactly how long it took, but it was less then 10 days from the time I shipped it out until I received the new BCG.
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[#20]
Quoted:
Has psa fixed anyones bolt yet? waiting a while to send mine back so they can figure this out and I stop wasting my time sending it back. I requested to meet at one of their stores and drop it off so I could talk to someone about this problem but customer service said that could not happen. has to be sent back in View Quote IM sent. |
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[#21]
Mine is also failing with only 36 rounds through it. I'll look at the bolt when I return home. Hadn't had time to figure it out and just thought I'd gotten a lemon. All PSA gun.
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[#22]
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[#23]
I have a 9mm upper with the hybrid bolt on the way. This thread is making me nervous.
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[#24]
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[#25]
I have about 300 rounds through mine so far and have not had this problem.So I am not sure if all of the bolts are having the same issue.
All of mine have been brass 115 gr. Hope I did not just jinx myself with this post. |
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[#26]
Quoted:
If you have an issue, we will take care of it, no need to be nervous. View Quote View All Quotes View All Quotes Quoted:
Quoted:
I have a 9mm upper with the hybrid bolt on the way. This thread is making me nervous. If you have an issue, we will take care of it, no need to be nervous. Good to know. |
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[#27]
So PSA, what are the chances of offering spare parts for these things?
I like the whole warranty policy but it sucks to have a range day ruined by a minor part that I can replace in five minutes. |
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[#28]
We are working on getting a 9mm support parts catalog online. The extractor issue is not normal. Not that we don't want to sell parts, but the latest reports may not be typical of what one needs to carry in a range kit.
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[#29]
I consider extractors to be the FIRST thing you need in a range kit.
Other than blowing a couple gas tubes with a 5.45x39 in automatic that's the only part I've ever broken on AR's in various calibers. I think two 5.56 extractors and one 7.62x39 over tens of thousands of rounds. I do replace parts before failure occasionally though. |
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[#30]
i have also sent a hybrid bolt in for repair. there seems to be issues with these. i am using several other 9mm bolts without issue.
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[#31]
Quoted:
IM Sent. Your PSA product is covered under warranty, we will make it right. View Quote View All Quotes View All Quotes Quoted:
Quoted:
Mine is also failing with only 36 rounds through it. I'll look at the bolt when I return home. Hadn't had time to figure it out and just thought I'd gotten a lemon. All PSA gun. IM Sent. Your PSA product is covered under warranty, we will make it right. Replied to your IM. |
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[#32]
Honestly if I had found this thread first I would probably have waited to build a 9mm AR.
I took my Palmetto State pistol to the range for the second time today. The first trip, with 100 rounds fired left me grinning like a kid on Christmas. Today I started having jams immediately. Found the tip missing from the extractor. Really hope they get this resolved soon. |
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[#33]
Quoted:
Honestly if I had found this thread first I would probably have waited to build a 9mm AR. I took my Palmetto State pistol to the range for the second time today. The first trip, with 100 rounds fired left me grinning like a kid on Christmas. Today I started having jams immediately. Found the tip missing from the extractor. Really hope they get this resolved soon. View Quote I'm in the same boat as you. I should have done more research. I just got mine put together yesterday, chambered a round and then ejected it. Found a seriously dented case and a chip in the projectile. Not a great start I'm going to put 200-300 rounds through mine Saturday or Sunday. I'll report back. |
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[#34]
Don't be too depressed, mine has been amazing over 1000+ rounds but I am adamant they need a flat wire recoil spring.
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[#35]
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[#36]
Just got mine put together and 5 for 5 rounds FTE. Oh well email sent to [email protected] to try to get it sorted,
if you cycle rounds with the charging handle they mostly fail to eject as well and the next bullet in magazine every other round will engage the bolt catch. PSA 9mm Dedicated Colt Forged Lower Receiver PSA 9mm 7.5" Pistol Length 6" Lightweight Keymod Upper - with Hybrid BCG and CH using a KAK shockwave buffer kit and a PSA lower parts kit. |
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[#37]
Quoted:
I have a KAK extended 9mm buffer in mine. Would you mind expounding on your reasoning? I'm brand new to the ar9 game. View Quote View All Quotes View All Quotes Quoted:
Quoted:
Don't be too depressed, mine has been amazing over 1000+ rounds but I am adamant they need a flat wire recoil spring. I have a KAK extended 9mm buffer in mine. Would you mind expounding on your reasoning? I'm brand new to the ar9 game. Heavier spring slows the bolt opening a bit. It makes a world of difference in mine with a can. Without it the thing gasses you pretty badly, especially with factory ammo, which I basically don't shoot at all in 9mm anymore. Dillon FTW. |
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[#38]
Quoted:
Just got mine put together and 5 for 5 rounds FTE. Oh well email sent to [email protected] to try to get it sorted, if you cycle rounds with the charging handle they mostly fail to eject as well and the next bullet in magazine every other round will engage the bolt catch. PSA 9mm Dedicated Colt Forged Lower Receiver PSA 9mm 7.5" Pistol Length 6" Lightweight Keymod Upper - with Hybrid BCG and CH using a KAK shockwave buffer kit and a PSA lower parts kit. View Quote Rounds not being pulled from the chamber or staying in the upper? If they aren't being extracted that's bad. If they aren't being ejected you probably need to tweak your ejector slightly toward the port using a crescent wrench until it works properly. To fix the BHO, insert a mag into the lower without the upper. Scribe the BHO finger at a point where it doesn't enter the box of the magazine. File off the tip until it can't touch a round anymore but still is engaged by the follower. Those two items made mine flawless. Also the exact problems I had. |
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[#39]
Quoted:
I have about 300 rounds through mine so far and have not had this problem.So I am not sure if all of the bolts are having the same issue. All of mine have been brass 115 gr. Hope I did not just jinx myself with this post. View Quote this is good to hear as im nearing completion on the build of my own. |
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[#40]
After your comment i got busy looking at what was happening. I found online what was wrong and was able to get a good adjustment done. Turns out the Ejector was hitting too high and knocking the brass down and forward where it would not exit chamber. Did some slight bending and filing to get it squarely tapping the back of the brass directly across from the extractor. it was not much movement to get it working but its night and day on function.
if the bolt face were a clock the the extractor is at 10 and ejector is hitting at 4 now. ejector was hitting at about 2:30.. Really fun to have it working. Not a huge fan of the PSA magazine or perhaps I need to find out what adjustment they need. Seems the very last round does not always want to stay in place as bolt travels rearward. Results in the round just being tossed into the area of the chamber and left to fate to decide if it will be where the bolt can push it into the chamber or not. If you put 1 round only in the magazine you can shake it out. greater than one no problems. I think the issue is the actual shape of the follower is off. |
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[#41]
My Glock mag pistol is on the way to the factory.
PSA complete upper with 7.5" barrel. Blem PSA 9mm Glock lower, PSA lower build kit with trigger. KAK pistol tube with Blade stabilizing brace, PSA 9mm buffer and carbine spring. Shot 107 rounds on the first outing, mixed ammo and magazines. No issues, couldn't have been happier. Second trip, started jamming on a Glock 18 mag on the third shot. Cleared it and fired 3 more and it jammed again. It looked like the empty shell was falling into the void in the lower just below the port, and stopping the next round from entering the chamber. At that point I pulled the bolt and found the tip missing from the extractor. |
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[#42]
Quoted:
My Glock mag pistol is on the way to the factory. PSA complete upper with 7.5" barrel. Blem PSA 9mm Glock lower, PSA lower build kit with trigger. KAK pistol tube with Blade stabilizing brace, PSA 9mm buffer and carbine spring. Shot 107 rounds on the first outing, mixed ammo and magazines. No issues, couldn't have been happier. Second trip, started jamming on a Glock 18 mag on the third shot. Cleared it and fired 3 more and it jammed again. It looked like the empty shell was falling into the void in the lower just below the port, and stopping the next round from entering the chamber. At that point I pulled the bolt and found the tip missing from the extractor. View Quote So this is obviously a serious issue. FYI I put 100 rounds through mine this weekend with no issue. Wanted to spend some more time with it but couldn't. Will take it back out next weekend and see what happens. This seems like we're heading to recall territory. |
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[#43]
here my 2 cents. bad chamber. rounds are not head spacing on the case mouth. s@w had this problem on the early m@p 9mm. blazer and wolf cases would go too deep and jam the gun. had to drive cases out with range rod. in effect its head spacing off the extractor. drop a go gauge in if it rattles around too big of a chamber. also very hard too measure throat diameter without casting it. a blow back gun needs a little slop so the bolt can move a little before tries to remove the case. also too light of a bolt buffer combo tries to remove case too soon. bad chamber would lead to lousy accuracy.
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[#44]
Whatever causes the extractor issue, we will take care of it.
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[#45]
Quoted:
Whatever causes the extractor issue, we will take care of it. View Quote I get this and it's awesome customer service but I like being able to trust my guns. This build was supposed to be my "truck gun." That's not going to happen now as I can't trust the thing seeing all these issues. |
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[#46]
I have bought several AR's from PSA, this is my first real issue with any of them. Just shipped my 9mm 7.5" M-lock upper back to them yesterday. I have faith the issue will be resolved.
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[#47]
Quoted:
I have bought several AR's from PSA, this is my first real issue with any of them. Just shipped my 9mm 7.5" M-lock upper back to them yesterday. I have faith the issue will be resolved. View Quote That's the exact same upper I have. Forged Glock lower on the way to my FFL, PSA LPK defender kit. KIK tube/springs, and shockwave brace all ready to go. This thread makes me anxious. As another poster stated this was going to be my bug out gun |
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[#48]
Quoted:
I get this and it's awesome customer service but I like being able to trust my guns. This build was supposed to be my "truck gun." That's not going to happen now as I can't trust the thing seeing all these issues. View Quote View All Quotes View All Quotes Quoted:
Quoted:
Whatever causes the extractor issue, we will take care of it. I get this and it's awesome customer service but I like being able to trust my guns. This build was supposed to be my "truck gun." That's not going to happen now as I can't trust the thing seeing all these issues. That's true. Make sure the gun is utterly reliable before you release it for sale to the public. If you need to use a higher quality extractor, or spend more time working it out, so be it. If you need to add $30 to the product to have it gtg, do it. Having it fail, and then running around to return the thing is reason to look to other manufacturers with established reliability records. |
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