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no letter yet but im sure its on the way.
I was able to find the pic that I sent them I couldnt remember but AZ used my SS# on the DL,looks like I did edit a couple of the numbers in photoshop as well as my birthdate before uploading bout time my paranoia payed off |
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Yeah, because of course they left the door wide open so hackers could get in. [img]http://www.ar15.com/images/smilies/smiley_freak.gif[/ Holy shit people. Chill the fuck out and look at it objectively. EVERY time you use a credit card or shop online you run the risk of identity theft. Its the fucking reality of life in this day and age. View Quote View All Quotes View All Quotes Quoted:
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My account info no longer has a scanned picture of my drivers license. Same here. I appreciate them doing this proactively. Also, no one really knows what happened yet and if AIM's reputation is anything to go on it isn't because of negligence. It has every fucking thing to do with their negligence. This is bullshit and they fucked up big time Yeah, because of course they left the door wide open so hackers could get in. [img]http://www.ar15.com/images/smilies/smiley_freak.gif[/ Holy shit people. Chill the fuck out and look at it objectively. EVERY time you use a credit card or shop online you run the risk of identity theft. Its the fucking reality of life in this day and age. No identity theft and getting your card compromised are two different things. They should have never kept our IDs on their servers. After we emailed our IDs they should have just marked us as "approved" and called it good. Not too happy right now. |
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Holy shit people. Chill the fuck out and look at it objectively. EVERY time you use a credit card or shop online you run the risk of identity theft. Its the fucking reality of life in this day and age. View Quote You can get a new credit card number with no charge any time you want, not so with your state issued driver's license. plus, this is not walmart.com, the perp's are probably going after your(our) guns. |
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You can get a new credit card number with no charge any time you want, not so with your state issued driver's license. plus, this is not walmart.com, the perp's are probably going after your(our) guns. View Quote View All Quotes View All Quotes Quoted:
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Holy shit people. Chill the fuck out and look at it objectively. EVERY time you use a credit card or shop online you run the risk of identity theft. Its the fucking reality of life in this day and age. You can get a new credit card number with no charge any time you want, not so with your state issued driver's license. plus, this is not walmart.com, the perp's are probably going after your(our) guns. Excellent point,i didnt think of them using the info to snatch our guns or to know who has them I had used an old copy of my DL with AIM with my old address,still pissed with all the possibilities this gives the thief |
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No identity theft and getting your card compromised are two different things. They should have never kept our IDs on their servers. After we emailed our IDs they should have just marked us as "approved" and called it good. Not too happy right now. View Quote View All Quotes View All Quotes Quoted:
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My account info no longer has a scanned picture of my drivers license. Same here. I appreciate them doing this proactively. Also, no one really knows what happened yet and if AIM's reputation is anything to go on it isn't because of negligence. It has every fucking thing to do with their negligence. This is bullshit and they fucked up big time Yeah, because of course they left the door wide open so hackers could get in. [url]http://www.ar15.com/images/smilies/smiley_freak.gif[/ Holy shit people. Chill the fuck out and look at it objectively. EVERY time you use a credit card or shop online you run the risk of identity theft. Its the fucking reality of life in this day and age. No identity theft and getting your card compromised are two different things. They should have never kept our IDs on their servers. After we emailed our IDs they should have just marked us as "approved" and called it good. Not too happy right now. That's where I'm at. I always thought this was a dumb requirement and I'm not happy how they were handling our IDs. I didn't like sending my DL in to buy ammo, but I trusted that info was being handled properly. So, by going along with this requirement (which most other vendors do not do), I get repaid by having my DL info stolen. I'm not quite ready to just stop shopping from AIM entirely, but if I'm still not happy about this in a few days, I think I'm done with them. Plenty of other companies who don't ask for my ID for ammo. |
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We really need clarification here, Bryan...
What's the timeline on all letters going out? When will everyone know? Can we call to talk about this problem? Is there a way to get our info erased from your system? I've spent thousands at AIM (made a purchase today in fact) and I hope to continue, but we need feedback. |
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Actually it's worse then simple credit card theft. Our drivers drivers license had our SS# License # on it. Now this stuff is out there and can do real damage. It's kinda ridiculous we needed to upload it to a website. Aim is the only site i have ever had to do this with. And they apparently didn't kept this information secure or think it was important enough to keep extra safe. One year of credit monitoring is a joke. This information is out there and i can't just change it like a credit card number. View Quote Same with my nj FPID card |
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Disappointed that this happened. I never understood why they required a copy of your DL for ammo when every other site I bought ammo from did not. I think I only bought ammo once or twice too. Then this happens. Sucks but not much we can do.
I doubt I will swear AIM off for future purchases, but if they still require a copy of your DL for ammo purchases after this mess I will just buy ammo elsewhere. |
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I purchased some surplus Swiss 7.55 from them. I don't remember uploading my license, but it does sound familiar. Most recent purchase was for lowers a couple weeks ago... great
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I love Aim and Bryan freaking rocks, but.... since it's not a fed requirement to show ID to purchase ammo, and if the company failed to secure stored ID's I'm thinking this is a Big Liability for Aim. As in - shouldn't have required ID to purchase ammo and is opening itself up to legal liabilities.
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I love Aim and Bryan freaking rocks, but.... since it's not a fed requirement to show ID to purchase ammo, and if the company failed to secure stored ID's I'm thinking this is a Big Liability for Aim. As in - shouldn't have required ID to purchase ammo and is opening itself up to legal liabilities. View Quote Or if they did, once the ID was verified they should shred/delete the Identification information. Hell thats what the CMP does, and they ship rifles directly to your front door, with no FFL! |
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I made a purchase yesterday about an hour before seeing the threads here.
I can't even remember which DL I had uploaded to them. It would be nice to find out for sure. I expect to see a letter today, but since I have lived in 4 different states over the last 4 years, lord knows which address it went to. If it is going to the address on my DL, it certainly won't come to me here. Fully understand that it will take a while to sort out what got stolen, and also understand Aim was likely advised to stay tight lipped on the situation, but some information would be nice. Maybe the Chinese can combine my DL with my stolen background check information and clone me a few times. It only took OPM about a year to notify me of that one, and I had to specifically request that letter. |
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My information was compromised by the VA and by Wideners , Not to mention a BOA employee once ordered a debit card on my account . These things happen
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I used to be frequent AIM customer and was always annoyed by the ID requirement.
Are you going to drop the stupid requirement that customers upload an image of their ID? If not, are you going to ask customers who had their ID image stolen to upload another image of it? If you want me to upload another image of my ID then I'll take my business elsewhere. |
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We really need clarification here, Bryan... What's the timeline on all letters going out? When will everyone know? Can we call to talk about this problem? Is there a way to get our info erased from your system? I've spent thousands at AIM (made was going to make a purchase today in fact) and I hope to continue, but we need feedback. View Quote Seriously this. How large was the breach? Do you even know? Is everyone affected or just a few recent uploads? Is there a cutoff date? Where were these letters sent? Billing Address? Shipping Address? Address listed on the stolen documents? If someone hasn't received a letter yet, does that mean that they are in the clear, that the letter was sent to an old address, or that it just hasn't arrived yet? Ignoring this thread (and apparently the one in GD as well) isn't going to do what you hope it will. Keeping silent on this issue and ignoring legitimate questions and concerns from your customers is making it worse, not better. There's a happy medium between saying too much and total withdrawal and you need to work hard to find it, because this approach isn't working. The longer you keep your collective heads in the sand, the less likely it is that I'll be back, and if I had to guess, I'm not the only one feeling like that right now. Stand up, come clean, and let us know what's going on. Doing the right thing sooner rather than later will make a difference (at least to me) and will likely help you retain most of your customers. Please. |
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Well I just picked up today's mail. A letter from AIM stating my info may have been compromised. They are offering one year of Experians "ProtectMyID Alert".
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My address has changed since I'd uploaded my card.
If I got a letter, it would be to my old address. I need to know if mine was compromised or not. |
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Seriously this. How large was the breach? Do you even know? Is everyone affected or just a few recent uploads? Is there a cutoff date? Where were these letters sent? Billing Address? Shipping Address? Address listed on the stolen documents? If someone hasn't received a letter yet, does that mean that they are in the clear, that the letter was sent to an old address, or that it just hasn't arrived yet? View Quote Ayup. Did it go to my DL address of 5 years ago? My home? My PO Box that I only visit occasionally? Or am I not getting one? Why not email me? |
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Ayup. Did it go to my DL address of 5 years ago? My home? My PO Box that I only visit occasionally? Or am I not getting one? Why not email me? View Quote View All Quotes View All Quotes Quoted:
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Seriously this. How large was the breach? Do you even know? Is everyone affected or just a few recent uploads? Is there a cutoff date? Where were these letters sent? Billing Address? Shipping Address? Address listed on the stolen documents? If someone hasn't received a letter yet, does that mean that they are in the clear, that the letter was sent to an old address, or that it just hasn't arrived yet? Ayup. Did it go to my DL address of 5 years ago? My home? My PO Box that I only visit occasionally? Or am I not getting one? Why not email me? Guys i just got my letter today. The DL i had uploaded to AIM's site was an old one with an old address. It looks like they are sending the letters to your shipping address you had on file when you placed orders and not the address on the DL. If you had a correct shipping address then thats most likely where the letter is going to be sent to |
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Seriously this. How large was the breach? Do you even know? Is everyone affected or just a few recent uploads? Is there a cutoff date? Where were these letters sent? Billing Address? Shipping Address? Address listed on the stolen documents? If someone hasn't received a letter yet, does that mean that they are in the clear, that the letter was sent to an old address, or that it just hasn't arrived yet? Ignoring this thread (and apparently the one in GD as well) isn't going to do what you hope it will. Keeping silent on this issue and ignoring legitimate questions and concerns from your customers is making it worse, not better. There's a happy medium between saying too much and total withdrawal and you need to work hard to find it, because this approach isn't working. The longer you keep your collective heads in the sand, the less likely it is that I'll be back, and if I had to guess, I'm not the only one feeling like that right now. Stand up, come clean, and let us know what's going on. Doing the right thing sooner rather than later will make a difference (at least to me) and will likely help you retain most of your customers. Please. View Quote My two sons just received their letters. They sent their DLs within the last 3yrs or so, I sent mine in at least 8 yeas ago. I just want to know if there is a cut off. If you don't know JUST TELL US. But by the lack of response it looks like their in the "screw the customer, we're in cover our ass legal protection mode" |
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I had the same thing happen with my Dr.'s office last year.
They wouldnt comment on the subject at all. Thats when i froze my credit and watch my CC's like a hawk with text/email alerts if any charges go on my cards. Another way is to call your CC company and request new cards with new #'s. Adds a level of protection. |
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It really takes almost a month for you to address this here?
Long time customer, thought you guys were awesome. Hey, shit happens but dealing with it this way is an absolute joke and a huge mistake. Never again, fuck off. |
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I haven't received a letter yet. I think the last time I ordered ammo from AIM was around 2009/10.
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They could have informed by email to all i think.. because i would have never know about this except today i went into this forum to ask about the G27 trade ins... i never come into this forum...
My image is gone, I have no idea...no letter yet... The reason it happens is because nobody thinks it will happen to them and don't want to pay for better security measures View Quote It's not that simple. Cyber-security is a BIG Expensive deal. A decent system in place costs hundreds of thousands of dollars. It's the area to be in right now in the IT field. TONS of money in it. If the irs, & big public company can't get secure how can you expect a private company too? |
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Thanks a lot AIM.
I'd really like to post a rant with harsh expletives insulting both you, your business practice and a host of other things. CoC prevents me. However, you have lost my business. Forever. You could run the greatest sale ever....hell, give 50% off everything....and I won't shop your site. I hope you go out of business....I honestly do. How dumb do you have to be to store those images? |
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My two sons just received their letters. They sent their DLs within the last 3yrs or so, I sent mine in at least 8 yeas ago. I just want to know if there is a cut off. If you don't know JUST TELL US. But by the lack of response it looks like their in the "screw the customer, we're in cover our ass legal protection mode" View Quote View All Quotes View All Quotes Quoted:
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Seriously this. How large was the breach? Do you even know? Is everyone affected or just a few recent uploads? Is there a cutoff date? Where were these letters sent? Billing Address? Shipping Address? Address listed on the stolen documents? If someone hasn't received a letter yet, does that mean that they are in the clear, that the letter was sent to an old address, or that it just hasn't arrived yet? Ignoring this thread (and apparently the one in GD as well) isn't going to do what you hope it will. Keeping silent on this issue and ignoring legitimate questions and concerns from your customers is making it worse, not better. There's a happy medium between saying too much and total withdrawal and you need to work hard to find it, because this approach isn't working. The longer you keep your collective heads in the sand, the less likely it is that I'll be back, and if I had to guess, I'm not the only one feeling like that right now. Stand up, come clean, and let us know what's going on. Doing the right thing sooner rather than later will make a difference (at least to me) and will likely help you retain most of your customers. Please. My two sons just received their letters. They sent their DLs within the last 3yrs or so, I sent mine in at least 8 yeas ago. I just want to know if there is a cut off. If you don't know JUST TELL US. But by the lack of response it looks like their in the "screw the customer, we're in cover our ass legal protection mode" Yes because if the FBI, or whatever government agency, is involved told them to not share anything publicly, they totally should. But I do agree they were wrong for storing the DLs. I should not have uploaded my ID but I decided to do it. I know better in the future. |
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Yes because if the FBI, or whatever government agency, is involved told them to not share anything publicly, they totally should. View Quote View All Quotes View All Quotes Quoted:
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Seriously this. How large was the breach? Do you even know? Is everyone affected or just a few recent uploads? Is there a cutoff date? Where were these letters sent? Billing Address? Shipping Address? Address listed on the stolen documents? If someone hasn't received a letter yet, does that mean that they are in the clear, that the letter was sent to an old address, or that it just hasn't arrived yet? Ignoring this thread (and apparently the one in GD as well) isn't going to do what you hope it will. Keeping silent on this issue and ignoring legitimate questions and concerns from your customers is making it worse, not better. There's a happy medium between saying too much and total withdrawal and you need to work hard to find it, because this approach isn't working. The longer you keep your collective heads in the sand, the less likely it is that I'll be back, and if I had to guess, I'm not the only one feeling like that right now. Stand up, come clean, and let us know what's going on. Doing the right thing sooner rather than later will make a difference (at least to me) and will likely help you retain most of your customers. Please. My two sons just received their letters. They sent their DLs within the last 3yrs or so, I sent mine in at least 8 yeas ago. I just want to know if there is a cut off. If you don't know JUST TELL US. But by the lack of response it looks like their in the "screw the customer, we're in cover our ass legal protection mode" Yes because if the FBI, or whatever government agency, is involved told them to not share anything publicly, they totally should. When something like this happens the business lets it be known the time period of the stolen info, so I find it hard to believe it is the FBI telling them not to give out this info. I am sure if the FBI told them anything it is that there isn't much they can do, |
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Do they have every copy they ever made of every driver's license? I am mostly interested in stuff from a decade ago.
Were all copies at risk? Having moved several times, they do not have my address. As much as I would like to think it does not matter, having a copy of my driver's license would have let someone with credit card info order from wideners or aim or other places that want to verify age or residence or something. Only thing I am glad about is the copy they have is for a state I no longer live in and should have been changed by the state being that old. But it truly sucks to see a thread like this and start wondering. |
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Well I have been using other vendors more lately and letting my C&R expire this year anyway. I don't know why they required drivers license copy when so many others do not. They may be going in the direction of Model1 sales at least for me. I wish it had been the credit card info instead of my drivers license. I'll stop typing now the more I think about this the madder I get!
Snowman357 |
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Just got my letter today with some BS Free 1 year credit monitoring. Oh joy.
I'm done ordering from websites that require drivers licenses for age verification. If any of you guys remember, something similar happened with Denny's Guns years ago and credit card numbers were stolen and I actually had fraudulent charges on my card from that security breach. So I went though the process of the free credit alert. Looks like it just monitors your credit report and potential change of address |
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Seriously this. How large was the breach? Do you even know? Is everyone affected or just a few recent uploads? Is there a cutoff date? Where were these letters sent? Billing Address? Shipping Address? Address listed on the stolen documents? If someone hasn't received a letter yet, does that mean that they are in the clear, that the letter was sent to an old address, or that it just hasn't arrived yet? Ignoring this thread (and apparently the one in GD as well) isn't going to do what you hope it will. Keeping silent on this issue and ignoring legitimate questions and concerns from your customers is making it worse, not better. There's a happy medium between saying too much and total withdrawal and you need to work hard to find it, because this approach isn't working. The longer you keep your collective heads in the sand, the less likely it is that I'll be back, and if I had to guess, I'm not the only one feeling like that right now. Stand up, come clean, and let us know what's going on. Doing the right thing sooner rather than later will make a difference (at least to me) and will likely help you retain most of your customers. Please. View Quote My two sons just received their letters. They sent their DLs within the last 3yrs or so, I sent mine in at least 8 yeas ago. I just want to know if there is a cut off. If you don't know JUST TELL US. But by the lack of response it looks like their in the "screw the customer, we're in cover our ass legal protection mode" View Quote Yes because if the FBI, or whatever government agency, is involved told them to not share anything publicly, they totally should. View Quote Please... You can't honestly believe that the FBI instructed AIM not to tell their customers whether or not they are at risk? AIM isn't "allowed" to tell the affected customers where the letters may have been sent? Maybe the FBI also told them to ignore this thread, only use snail mail, avoid email communication with their customers, and delete Facebook comments too. I'm sure that if or when comments are deleted or this thread disappears, it will be on the order of the FBI. This appears to be internal "damage control", nothing more, and I expected better from AIM. Lesson learned. |
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Well this really sucks. I guess all i can do is watch my CC and credit report and wait to hear more details from AIM
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Set up text/email alerts on your CC's.
I have alerts if anything over $20 is charged to my cards along with checking the available credit amounts and pending charges at least once a week Iron clad security is to freeze your credit,which i highly recommend you do. |
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In full disclosure, it has been quite some time since I have ordered anything from Aim, but I have referred several people to them since then.
My main complaint and concern is that it took 22 days to alert customers of the security breach. This is very simply, unacceptable. I honestly do not believe I will ever feel comfortable buying from, or referring to, Aim again. |
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Well shit, I haven't received a letter yet and I'm pretty sure it was within the last 2-3 years I sent my id in to them. Its an old address in a different state at least
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Sadly this stuff happens all the time, probably has happend to other retailers you buy from and you were never notified or the retailer never knew. The person who notified them sounds like the one who did it? So many there was no malicious intent in the first place... I had my chl on there so they got that num and DL#. I don't do many account openings or anything but i like my current lines of credit to still build history and be reported. If i freeze my credit will it still do this(thinking i should of had this done all along anwyays)? Hopefully AiM gets us all a full story soon. My horoscope predicted something like this today :)
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My card got ripped off at a grocery store and I still shop there. My card got ripped off at Home Depot and I still shop there. It's part of life in the internet age, get over it. View Quote View All Quotes View All Quotes Quoted:
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WTF! Yea, I got a letter today, among all of the other shit going on, I can't believe in this day and age business' are still being reactive instead of proactive. Oh yea, you'll never get a fucking penny from me again, ever. My card got ripped off at a grocery store and I still shop there. My card got ripped off at Home Depot and I still shop there. It's part of life in the internet age, get over it. My info got ripped off from SKD years back. |
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Sadly this stuff happens all the time, probably has happend to other retailers you buy from and you were never notified or the retailer never knew. The person who notified them sounds like the one who did it? So many there was no malicious intent in the first place... I had my chl on there so they got that num and DL#. I don't do many account openings or anything but i like my current lines of credit to still build history and be reported. If i freeze my credit will it still do this(thinking i should of had this done all along anwyays)? Hopefully AiM gets us all a full story soon. My horoscope predicted something like this today :) View Quote Freezing your credit will not effect your current lines of credit or build history. It freezes anyone from taking out a loan or line of credit and from accessing your credit report.All current CC's,loans,etc will still be able to check your credit report and wont effect your credit score from going up |
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With everyone no longer shopping with AIM Surplus does this mean turn around times for shipping will greatly improve?
I have had issues with compromised ID info now maybe 8 times in 2 and a half years. An old and outdated DL with an old address being compromised will not stop me from supporting Bryan and company. Fuck I am gonna make a purchase on their website right now just because. If you had your SS# for some damn reason on your DL and you didn't black it out then yes be pissed, be insane and quit shopping at AIM. Most people that are involved (myself included) didn't lose any damn information that isn't already clearly public domain. Hell it is info that anyone can look up on you without even taking it a step further and using a pay site to get more detailed info. |
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On April 4, 2016, AIM Inc received a report that an unauthorized person was able to gain access to certain images that had been uploaded to our website. We immediately conducted an investigation, engaged a leading security firm, and alerted law enforcement. We mailed letters to all individuals on Tuesday April 26th who were affected that explained what occurred, steps we took to prevent this from happening again, and contained an offer of credit monitoring. No payment or account information was affected. We regret that this occurred and are committed to continuously working to implement appropriate measures so that our customers enjoy their experience with us. View Quote I did not receive a letter. Does that mean my stuff was safe? |
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No letter here yet (4/30, in PA).
Sadly two of my buddies who I referred to AIM to get ammo/parts did get letters so I have gotten a handful of fantastic text messages from them. They not really happy with AIM or me at this point. Appreciate it AIM, thanks. |
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With everyone no longer shopping with AIM Surplus does this mean turn around times for shipping will greatly improve? I have had issues with compromised ID info now maybe 8 times in 2 and a half years. An old and outdated DL with an old address being compromised will not stop me from supporting Bryan and company. Fuck I am gonna make a purchase on their website right now just because. If you had your SS# for some damn reason on your DL and you didn't black it out then yes be pissed, be insane and quit shopping at AIM. Most people that are involved (myself included) didn't lose any damn information that isn't already clearly public domain. Hell it is info that anyone can look up on you without even taking it a step further and using a pay site to get more detailed info. View Quote It's not just ID theft, it's also knowing the victims own guns and where they live that is a bigger concern. |
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So how did y'all react when you got letters from OPM saying their files on you were compromised, including from SSBIs?
Yeah, I got a letter from AIM because they had my driver's license following an ammo purchase and yeah, it sucks. It bothers me less, however, than the letter I got from OPM, or the National Guard Bureau, or my alma-mater saying their data on me was compromised too. NOBODY is immune from this kind of stuff. |
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I did not receive a letter. Does that mean my stuff was safe? View Quote View All Quotes View All Quotes Quoted:
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On April 4, 2016, AIM Inc received a report that an unauthorized person was able to gain access to certain images that had been uploaded to our website. We immediately conducted an investigation, engaged a leading security firm, and alerted law enforcement. We mailed letters to all individuals on Tuesday April 26th who were affected that explained what occurred, steps we took to prevent this from happening again, and contained an offer of credit monitoring. No payment or account information was affected. We regret that this occurred and are committed to continuously working to implement appropriate measures so that our customers enjoy their experience with us. I did not receive a letter. Does that mean my stuff was safe? This is what I want to know but it appears this is a secret that AIM is keeping. Any lawyers in the house? |
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Just what I wanted to get in the mail today.
Between this and the OPM hack, I feel like I need a new identity now. |
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On April 4, 2016, AIM Inc received a report that an unauthorized person was able to gain access to certain images that had been uploaded to our website. We immediately conducted an investigation, engaged a leading security firm, and alerted law enforcement. We mailed letters to all individuals on Tuesday April 26th who were affected that explained what occurred, steps we took to prevent this from happening again, and contained an offer of credit monitoring. No payment or account information was affected. We regret that this occurred and are committed to continuously working to implement appropriate measures so that our customers enjoy their experience with us. View Quote I did not receive a letter. Does that mean my stuff was safe? View Quote That's the big question right now, since apparently they are ignoring this thread and have been asked variations of this question multiple times now with no response. Maybe you are safe, maybe you aren't. Maybe your letter was sent to another address, maybe it got lost, maybe it was never sent. Who knows? If it helps, just forget about it and ignore the whole thing - after all, it seems to be working for the guys at AIM. Thanks again AIM - great job! |
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Why didn't you take steps to protect your customers?
Now, you offer a complimentary one year of ID protection? You leave the people that made you, from our patronage unprotected and have the nerve to say you are offering a complimentary service |
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