All of my past experiences with Rainier Arms has been exceptional, had one issue when an item I ordered went out of stock after receiving order confirmation (during the panic a few years back) and they went out of their way (my perception) to get me the part. Prior to this and after this all ordering of parts/uppers have been perfect transactions. Fast forward to the introduction of the Gen 3 Noveske Infidel, I had acquired most of the parts prior to seeing this
rifle and this changed the direction of my build. I decided to do my own Infidel but wanted mine in Magpul OD Green, boxed up the parts and sent them to Rainier to be cerakoted and assembled.
As soon as the parts arrived there I received a call from James P. saying they received my parts and wanted clarification on the order before they began the cerakoting and assembly. The process was very quick and I received the rifle back much quicker than I expected. Once I opended the package I was immediately impressed with the finished product, I then spent the next 45 minutes looking over evey part of the rifle to verify the quality of the workmanship perfomed and I did not find a single flaw.
I then spent many of hours and rounds of ammunition to evaluate the job of assembing the upper (all quality Noveske parts...enough said) and the rifle has performed flawlessly.
Thanks so much for your customer service and the quality of work you have done for me, a happy customer for life.
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