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Posted: 12/4/2016 4:03:35 PM EDT
[#1]
Hell yeah they're liable.
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Posted: 12/4/2016 4:08:53 PM EDT
[#2]
Quote HistoryQuoted:
Hell yeah they're liable. Agreed. They should have professional liability insurance to cover any damage done. |
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Posted: 12/4/2016 4:11:24 PM EDT
[#3]
they are going to deny deny deny deny deny any wrongdoing
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Posted: 12/4/2016 4:13:14 PM EDT
[#4]
Is there oil in the engine?
I would be at that place Monday morning. |
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Posted: 12/4/2016 4:13:40 PM EDT
[#5]
Quote HistoryQuoted:
Hell yeah they're liable. Good luck getting someone to agree to that when it was a week later. |
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Posted: 12/4/2016 4:14:14 PM EDT
[#6]
Quote HistoryQuoted:
they are going to deny deny deny deny deny any wrongdoing As they should. It's been more than a week. They have no clue what's happened to the vehicle after it left them. |
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Posted: 12/4/2016 4:16:06 PM EDT
[#7]
Check to see if they left the o ring from the old filter on when the put the new one on. Double o rings will leak all the oil out.
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Posted: 12/4/2016 4:17:34 PM EDT
[#8]
That engine family is notorious for oil dropping off the filter from replacing, unless you really wash it off. They are also known for oil sending unit failures. Did you check the oil level? If the filter is leaking, it'll be obvious when running. If it has no oil in it, due to not putting it in, or the filter leaking, then the lube shop is on the hook. Best advice, stop going to McDonald's to get your oil changed
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Posted: 12/4/2016 4:19:12 PM EDT
[#9]
do not touch any of their work. Have the vehicle towed to a shop or the dealership and have them document everything. I would call the oil change place Monday morning. Been through this before, they paid for a brand new engine after it blew apart after the very first oil change.
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Posted: 12/4/2016 4:19:43 PM EDT
[#10]
Check oil level.
Add if needed. Start truck. Look for leaks. Listen for unusual engine noise. If you suspect engine damage have towed to "reputable dealer". Document everything, pics, receipts for oil, etc. If it was run low/out of oil due to an improperly installed/wrong oil filter the shop is liable. If damage is suspected be sure to take a sample of oil and save the suspect filter. Oil analysis can determine damage and extent. |
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Posted: 12/4/2016 4:24:16 PM EDT
[#11]
if you wish to file a claim, DO NOT TOUCH anything under the hood. Have it towed there. Take pictures before you go and be present when they look at the car.
Otherwise they will attempt to fix the filter issue and fill the crankcase with "engine medic" or some other snake oil and send you on your way with a book of coupons for free oil changes, so they can keep your engine topped off with "engine medic" products. |
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Posted: 12/4/2016 4:24:41 PM EDT
[#12]
File it on your comprehensive auto insurance and they'll sort it out through subrogation. Likely the filter was defective, happens pretty often with crappy lube shop filters where they are plugged up and usually they blow off the threads but your Dad's prob just separated near the threads.
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Posted: 12/4/2016 4:25:22 PM EDT
[#13]
A week later?
They're not liable for that. I change all my own oil now but even when I took it to a dealership for a few freebies I would always check the filter and drain plug when I got home, check the oil level, and torque on lugs if they rotated. Also have them show you the old filter and check for the gasket |
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Posted: 12/4/2016 4:27:58 PM EDT
[#14]
Quote HistoryQuoted:
Check to see if they left the o ring from the old filter on when the put the new one on. Double o rings will leak all the oil out. This happens frequently at quick lube joints employing high school dropouts. |
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Posted: 12/4/2016 4:28:41 PM EDT
[#15]
Quote HistoryQuoted:
Good luck getting someone to agree to that when it was a week later. They'll pay. They're use to screwing up. The week thing is not a consideration. Many problems take time to develop. |
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Posted: 12/4/2016 4:29:13 PM EDT
[#16]
Oil pressure is taken at the filter in a lot of vehicle's .......if the engines got oil. I wouldn't worry to much. replace filter and check the pressure .. I doubt dad drove it like nascar. oil is used more as a coolest than an lubricant
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Posted: 12/4/2016 4:30:32 PM EDT
[#17]
*****DO NOT TOUCH ANYTHING! First check oil level. If not registering on the dipstick: take pictures of everything. Take pics of dipstick, oil filter housing, engine compartment, floor and anywhere there is oil or an oil trail. Have the truck towed "as is" to the place that did the oil change.
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Posted: 12/4/2016 4:30:46 PM EDT
[#18]
Quote HistoryQuoted:
do not touch any of their work. Have the vehicle towed to a shop or the dealership and have them document everything. I would call the oil change place Monday morning. Been through this before, they paid for a brand new engine after it blew apart after the very first oil change. Agree. Don't fool with it yourself. |
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Posted: 12/4/2016 4:32:38 PM EDT
[#19]
As I read this my car is on the lift getting an oil change.
Second thoughts much? |
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Posted: 12/4/2016 4:35:00 PM EDT
[#20]
Have it towed to the dealership and have them document the whole thing.
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Posted: 12/4/2016 4:35:31 PM EDT
[#21]
The correct answer is to tow that bitch to a Chevy dealer, and have them document their findings when they Diagnose it. Then contact the lube shop and explain the issue and see what they say.
When I was working as an Acura tech we would get cars in from time to time that had a botched O&F from jiffy lube or some place, and they'd usually fit the bill. |
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Posted: 12/4/2016 4:37:19 PM EDT
[#22]
Quote HistoryQuoted:
They'll pay. They're use to screwing up. The week thing is not a consideration. Many problems take time to develop. This. My old lube shop used to pay for 4 or 5 a year. |
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Posted: 12/4/2016 4:38:09 PM EDT
[#23]
Quote HistoryQuoted:
A week later? They're not liable for that. I change all my own oil now but even when I took it to a dealership for a few freebies I would always check the filter and drain plug when I got home, check the oil level, and torque on lugs if they rotated. Also have them show you the old filter and check for the gasket Lol, you think liability stops after a week? |
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Posted: 12/4/2016 4:38:13 PM EDT
[#24]
Quoted:
Not much information yet. I'm at parents house making chili (don't jack the thread) Mom and dad just left and returned after a few minutes stating that the oil light came on in their silverado (2013 w/6.2 v-8) also stated that it had 0 oil pressure. I have not had the chance to ask how far it was driven with 0 oil pressure but I can't imagine that it was very far. Dad is a retired mechanic and I'm surprised he drove it an inch with 0 pressure but he has been known for making bad decisions when mom is freaking out about something. Anyway I looked, and the drain plug is in place and clean but the filter has oil dripping from it so I assume that it wasn't tightened properly. The last service was done Thursday or Friday of last week. No idea if there is any engine damage. WWOTD? Get lots of photos, keep the old oil filter, and all the evidence you can find. If you feel that you can prove it's their fault, file a suit in small claims court. It's really easy. Just practice the presentation of your case, and get it down to a 2-3 minute presentation. |
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Posted: 12/4/2016 4:39:47 PM EDT
[#25]
I do my own maintenance on my vehicles except the Cadillac since the dealer that I trust does the maintenance for the first 4 years and I will take over after that. Brother in law had this happen to him on his F150 they left old seal on filter but no enigine damage. More than likely the engine is fine unless you ran it long and hard. You can correct everything and run an oil analysis after 500 or so miles but I am pretty sure the engine is still good. The GM LS based engines are very well and precise built and I have torn quite a few apart in my days. I have even seen one(LS1) ran on low oil and the engine is still running in my buddies Camaro SS.
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Posted: 12/4/2016 4:40:44 PM EDT
[#26]
Happen to a guy I work with, it was 18 months before he was up & running.
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Posted: 12/4/2016 4:42:15 PM EDT
[#27]
Quote HistoryQuoted:
They'll pay. They're use to screwing up. The week thing is not a consideration. Many problems take time to develop. A reasonable and common sense person would agree that anything can happen in a week's time unless the company admits fault or agrees to settle. Hell, his parents could have driven home, hit a stick or tree branch and caused damage to something to cause this. It's not necessarily automatically the lube shop's fault. |
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Posted: 12/4/2016 4:43:23 PM EDT
[#28]
Quote HistoryQuoted:
This. My old lube shop used to pay for 4 or 5 a year. |
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Posted: 12/4/2016 4:46:12 PM EDT
[#29]
Quote HistoryQuoted:
A reasonable and common sense person would agree that anything can happen in a week's time unless the company admits fault or agrees to settle. Hell, his parents could have driven home, hit a stick or tree branch and caused damage to something to cause this. It's not necessarily automatically the lube shop's fault. Of course they're going to figure out what happened. If the filter was incorrect or improperly installed, or some other issue with their work it's going to be on them. If the sump is full and the oil pump failed obviously they won't be paying. |
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Posted: 12/4/2016 4:48:55 PM EDT
[#30]
God gave me hands to take care of my own stuff.
Prayer is when you trust others to care and be responsible for your shit. 
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Posted: 12/4/2016 4:51:28 PM EDT
[#31]
Quote HistoryQuoted:
Hell yeah they're liable. Basic liability. negligence resulted in any damage. They eat it. |
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Posted: 12/4/2016 4:52:46 PM EDT
[#32]
Quote HistoryQuoted:
Lol, you think liability stops after a week? No not at all it's case by base. My previous career was in an auto shop. If it was an immediate issue they would pay no questions asked, we did that a few times a year In cases like OP described we handed it over to our legal team and never had to pay |
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Posted: 12/4/2016 4:54:54 PM EDT
[#33]
Quote HistoryQuoted:
Happen to a guy I work with, it was 18 months before he was up & running. That is why you file under your compressive auto insurance and let them hash it out. |
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Posted: 12/4/2016 5:03:19 PM EDT
[#34]
Quote HistoryQuoted:
As I read this my car is on the lift getting an oil change.
Second thoughts much? We have one of these threads a month yet you guys still go to shops. |
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Posted: 12/4/2016 5:08:38 PM EDT
[#35]
I think botched oil change costs are built into their business model.
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Posted: 12/4/2016 5:11:39 PM EDT
[#36]
How many miles driven since the oil change - the work order should the mileage at the oil change?
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Posted: 12/4/2016 5:49:16 PM EDT
[#37]
Well I have new information, updated in OP. pressure never got below 20psi, no noise from engine. Oil change was done yesterday. Dad wants to look at it ourselves and hasn't decided wether to go after the shop.
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Posted: 12/4/2016 5:50:49 PM EDT
[#38]
As has been mentioned...they left the old O ring gasket on.
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Posted: 12/4/2016 5:53:34 PM EDT
[#39]
Quote HistoryQuoted:
Have it towed to the dealership and have them document the whole thing. +1 |
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Posted: 12/4/2016 5:55:39 PM EDT
[#40]
Quote HistoryQuoted:
Of course they're going to figure out what happened. If the filter was incorrect or improperly installed, or some other issue with their work it's going to be on them. If the sump is full and the oil pump failed obviously they won't be paying. Well, duh, they'll figure it out eventually. That's not what was said or talked about. |
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Posted: 12/4/2016 5:57:53 PM EDT
[#41]
Quote HistoryQuoted:
Oil pressure is taken at the filter in a lot of vehicle's .......if the engines got oil. I wouldn't worry to much. replace filter and check the pressure .. I doubt dad drove it like nascar. oil is used more as a coolest than an lubricant Wat? Do you have a degree in WTF? |
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Posted: 12/4/2016 7:42:12 PM EDT
[#42]
I thought it was bad when a oil place stripped out my oil plug hole.
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Posted: 12/4/2016 7:43:10 PM EDT
[#43]
could've left the old gasket stuck.
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Posted: 12/4/2016 7:49:29 PM EDT
[#44]
I used to work at an oil change shop and this happened once while I was there. The pit guy didn't check and see if the old gasket came off with the filter and ended up double gasketing it. Customer left and called later stating their car was leaking oil and the oil light was on. Our manager went out and checked the car on site. He removed the filter and corrected the issue along with adding oil. The customer brought their car back to the shop where they cleaned off the oil with a pressure washer and they were given a few free oil change cards for their time.
Before I got there a former employee forgot to fill a transmission and it ended up burning up some clutches. The shop paid for the rebuild. My suggestion is to call the shop in the morning and talk to the manager. Have them come out and inspect the truck before you add anything. I would have them correct the issue and see what they offer. Honestly if your parents didn't drive it far and its not making any noise the motor is probably fine. |
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Posted: 12/4/2016 7:53:48 PM EDT
[#45]
Quote HistoryQuoted:
Check to see if they left the o ring from the old filter on when the put the new one on. Double o rings will leak all the oil out. First thing I thought of. |
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Posted: 12/4/2016 8:39:42 PM EDT
[#46]
Quote HistoryQuoted:
We have one of these threads a month yet you guys still go to shops. Yeah I know. Im done crawling under my car on a cold driveway, then trying to dispose of waste oil. I go into the bay when they are done, check under the car while its still up, then pull the dipstick when the car gets down. My biggest bitch is if they dont put disposable mats and seat covers on. Most times i go to my friends garage. He was too busy today and i was over due. Plus i got a good discount on full syn. I rolled the dice and won. |
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Posted: 12/4/2016 8:47:24 PM EDT
[#47]
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