Originally Posted By Mak:
Originally Posted By ARJJ:
I currently have AT&T DSL internet, and I'm sick of the spotty service and horrible customer service. Since I already have Dish for TV, I was thinking about adding their internet. Anyone have it, and do you like it?
Posted Via AR15.Com Mobile
Aren't they just a reseller for Viasat Exede/Wildblue? I have Exede because at my current house I can get nothing else. If you can get cable go with that, I had cable for 10 years.
Satellite internet is only for those that can get nothing else. It works well when it works but you get DAPped with small data usage.
Their forum has people complaining about poor service
. They had an issue with disappearing data where people with nothing running and modem turned off would lose their entire month data usage allotment in an hour and the company would not make it good.
Customer service sucks through Viasat, people call and don't get off hold for 30-45 minutes and then get disconnected.
People like me who get it direct through Viasat get unlimited usage between midnight and 5:00am. Those who get the service through Dish may not get that free data usage. When you get capped for going of usage amount they slow your service until your reset date.
I USED to work for dish and they used to bundle with other companies. Wild blue being the major one. The Internet was slow as fuck and had major bandwidth restrictions. I would avoid it at all costs. Seeing the new commercials it looks like they may have took over a company or launched their own service. If you do go with them be sure you find out if there are bandwidth restrictions. It wil suck if they cut you off half way through the month because you used it too much.