finally got through to someone, who knew what was going on and the word is that they will have my new grips to me by the end of next week. Which will be damn near 5 weeks wait (since I placed my order) for a non-custom set of grips. The custom engraved Alumagrips that I ordered will be here before the Eagle grips. Yet I ordered the eagles first.
Interestingly, they said that they tried the grips on the frame that they use for checking those things and had the same problem I did. (no sh!^?) Even though they originally claimed that they checked the grips before they left the factory?
Another bit that pisses me off... If the product is defective, why then does the customer have to pay the F'n return shipping? Send me a return mailing label with my new non-defective grips for chrisake! I sent them pictures of the problem, they knew I wasn't BSing.
Sorry, I've got to blow off some steam. I've been very polite to them on the phone, because I don't think my getting pissy with them is in my best interest. At least until I have the grips in hand. And damn it, I want to curse about it.