Well some may know of XS Products or now called "X Products", and may also own several of their drums for either a .556 or .308. These were also the drums that people were paying near $1500.00 per drum during the panic. Well personally I've owned their original "XS" marked drums, and sometime ago (few times actually) have purchased more product of theirs as of recent. Now I must start off by saying that I'm a pretty anal person when it comes to aesthetics so the level and quality of something must be very high to meet my standards, both in overall fit, and finish, as well as fuction. Well maybe its just me that is feeling this way but I personally feel their product has gone from something of a very high standard, and very high quality, to something that is now just sub-par to where I would prefer a Pmag over their drums. Since the panic buying they've gone into producing all their newer and current drums using a high pressurized cast method --simply put, cheap cast-- Since they've switched over to this new manufacturing process (both to save time and money) their products will just never be the same. Now as if their product isn't bad enough as it is currently, their service is also poor poor poor!!!. When I had purchased some 50rd drums some months ago and found them to be so lousy and poor in quality I had tried all means in coming to contact with James, and or his staff so that they could make things right in me being issued a refund. Well setting up an RMA with them took nearly 3 weeks all its own. Then came the time in which my package was returned to them which was maybe 3 or 4 days since the nearly 3 weeks I waited for them to setup a return. They got my package within the 3 or 4 days and it took them another 3 weeks to issue me a refund (looking at a full 2 month ordeal). Things took such a timely matter in which I was forced to get my bank involved, in which I was able to successfully dispute the original charge which worked out.
Now lemme just go on and express a little more about the quality and what their product and service has become. They (both James, and Nathan Acres) seem to be so money hungry that they've shafted much of their smaller re-sellers by paying more attention and supplying stock to newer distributors and re-sellers all because of the larger amount of stock the bigger guys pay up front for. Now when addressed about the new manufacturing processes behind their product they continously speak of supply and demand being the biggest reason. Now overall fit and finish. Well the drums that I've purchased recently in the pass 3 months all were a very loose fit, and the castings were so poor you could see air bubbles in them, and there were also large chunks of the cast that they either didn't bother deburring or grinding off of the pieces making for one really poor unit. Now onto the cerakote finish, the finish was applied so poorly that there were areas in which the cerakote would rub off very easily, and other areas in which the cerakote was so thin you could see the bare metal.
This post is in question if anyone here has taken notice of what their product has become, and also a heads up about possible future purchases from them. I know not too many folks would dish out that kind of money to begin with in the first place for a drum that only holds 50rds, but fact of the matter is there is some folks who do, and those folks that do, do expect a quality product. I have been a real big fan and purchaser of their products since they came into the scene and market, and after those years, and also having seen the kind of prices in which these drums were selling for during the panic I looked at the units also being a solid investment on down the road. This being said, that is now all out the window since having delt with their poor service, and newly produced poor product.
My post may seem like a rant but I just felt people should hear my thoughts on what I've personally found of them to become.