This post is in regard to their carbine modular forearm. It's a great product but I recall an 8 month wait (which many speculated was because they needed money upfront for production). Well I just got off the phone with GG&G about a rumor that they were going to produce a rifle-length version of their forearm from my local firearms dealer. A call a month ago confirmed that they were indeed going to produce this item. Well the call today was quite different. I asked about an ETA on the rifle-length forearm and the response was, "well everyone wants a carbine-length of forearm and I haven't recieved enough calls to justify R&D and machine work." My response was, "Well if you don't have a prototype and you've made no attempt to inform the public about the existence of the forearm, why do you expect calls?" His response, "Well it maybe available sometime in the winter but it's low on my priority list." My response, "Should I even expect it to be made or should I go with another rifle-length forearm from another company?" His response, "well I'm not gonna tell you not to buy one from another company because our rifle length is not a priority."
Is it me, or does the assumption that the public has ESP and the appearance that they are less than enthusiastic about their own product make you wonder about how a company can possibly succeed with such a work ethic?