These guys dont have a clue about customer service. I ordered a PCR-SM 1:8 twist broach cut upper 6 weeks ago, I called today to check the status of the order. apparently they dont know how long it takes to make a barrel, let alone a complete upper. The guy said "its up to the barrel shop to determine how long it takes." ME-"does the barrel shop have a phone number?" OLY rep-"in a perfect world, they would have a phone number, expect at least 2 more months, maybe SIX." THATS WHEN I GOT PISSED!, next ME-"you know I can get a DPMS in 2 days." OLY rep, ya but its not an OLYMPIC broach cut"...ME-"I see, I'LL be cancelling my order then."
What THE F*%k?, at least call the 'barrel shop'.
...damn im pissed, I waited 6 weeks for nothing and im not about to wait "two to six months"(quote).
Now im gonna find a shotgun News and order a DPMS or Bushmaster upper DCM style. god dammit.
Gaspain