I have now wasted three days of my life with All Pro Automotive. I have a '65 Tempest that needs an exhaust system. Everything aft of the headers. I went to a couple of different shops, and All Pro gave me the lowest quote.
8/21 - I dropped the Tempest off and walked back to my house, which was about five miles away. I get a call at 6:00 PM telling me they weren't able to get the parts, but would have them in a few days. I walk back up there and get my car. They make an appointment for 7:00 AM on 8/24.
8/24 - I get up, drive over to All Pro, wait until they open. They tell me that their shop doesn't have the necessary tube bender, want me to take the car to another location about 7 miles away. I tell them I have to be at school and ask to reschedule. They make me an appointment for 8/27 at 11:00 AM at the other location. Tell me that price will be the same at the other location.
8/27 - Drive to other location. Manager tells me he thought I was coming in Monday. Says he spoke to the other manager. I repeat the work needed, and the quote given. I ask how long it will take to get it on the rack. He tells me several hours. I start walking home. When I didn't hear from them by 1:00, I give them a call. Guy tells me the cost is triple the quoted price. I start the long walk to pick up my car.
I ask the guy if he remembers me telling him that I wanted everything aft of the headers replaced. I ask him if he remembers me telling him the price I quoted. I ask him why he didn't bother telling me that the estimate wasn't realistic. He tells me he wanted to get it on the lift first. I ask him why he didn't call me earlier. He says he did. I tell him that I walked home, and I have caller ID as well as voicemail, and that he didn't call me. He asks if I am calling him a liar. I tell him 'if the shoe fits'. He orders me off the property. I take my car and go.
So here's the deal:
I work nights from 3:45 PM - 2:00 AM. I go to school full time all day. I have wasted about 20 hours so far of time that could have been used for productivity or sleep. I have been lied to multiple times by virtue of either incompetence or intent. I still don't have a working exhaust system. Since no money changed hands, the BBB is pretty much out. Do I just suck it up and move on, or do I have some sort of legal recourse for my inconvenience? Any advice is appreciated.