I know of several people who have had problems, but I have not. In every case of those having problems they did not call first to verify that the item was in stock before ordering, then when the order did not come in a timely manor, it caused "the problem." The rule that I have adopted with them, and most others now, is call and verify that what you are ordering is in fact in stock and ready to ship, unless you don't mind waiting. Some companies, not many, but some, will charge your CC when you order, not when you ship. Then if your order is held up a month or so, you are paying interest on something you don't have, and I know I don't like that. It always pays to read ordering information because the legit companies that do this tell you in the ordering information section about that policy right up front. I do not recall if Botach chargers first and ships later on backorders because that has never applied to any of my orders, but check that out first, call to verify stock, and you won't have any trouble.