Quoted:
I just called, I was told that I could send my scope back in and get another 1-4x to see if the illumination problem would be corrected then I could do their trade in policy and see how much "Dave" would give me for the scope towards the 1-6x. That kinda sucks, it doesn't make sense to send me an $800 replacement scope only to ship it straight back to them to see how much I can get for it. It makes more sense to get $800 towards the 1-6x scope.
Which speaks volumes about the awesome people @ SWFA and SS.
They are willing to send you a scope to replace your current one, no quetions asked. And then, they are willing to consider letting you trade that one in towards an upcoming and unreleased scope.
IMHO, that says a lot about the quality of these people, and their products.