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Four or five years ago, I ordered a complete upper from them.   They charged it right away, and answered one email.   Over the next several months, they never picked up the phone, returned a message or answered an email.   I finally reported them to the Better Business Bureau who had gotten other complaints about them.  I found more complaints other places on the net.  Unfortunately, by the time I looked into reversing the charges, too much time had passed, so I posted on GD warning people away from them.    I just got burned, plain and simple.

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Just a little update here. Sent a firm email Saturday night demanding a refund. Mentioned that the chargeback process has begun, and that you either refund me or the CCard company will, but the CCard company will make it tough on you. Your choice, and that we will not quit, give up, or let the clock run out on this. Refund this tonight, you do not have to wait for the business week to do the refund.  Lo and behold, received a reply an hour later, stating that the upper was to have shipped this week, but refund has been sent. He talked about how we did not understand the custom rifle process, parts not all in at one time, military contracts taking precedence, election, and etc. We shall see, but not going to give up.