Quoted:
They're a different company than most. Reclusive has been my experience, my one experience of "trying" to buy a rifle from them they were impossible to get a hold of and not returning phone calls. Since that time Black Rifle has opened shop in Columbia. If you need something CMMG is funneling retail customers through there.
Aparently you have little or no experience with them, I remember Jeff and John when they had a single table at the gun show with 4 or 5 uppers on it.
Since that time I have bought personally more parts and rifles than I can count and have ZERO hesitation with purchasing from them.
Quality has always been top notch as well, I have never seen PROOF of anything that has been claimed against them or witnessed them NOT fixing an issue.
There are but a handful of folks I am willing to deal with and CMMG is one of these.
I have NEVER had a problem getting hold of the CMMG folks, I call they answer, I E-mail and Angie Returns it within 12 hours.
When I go to the Gunshows I talk to Jeff or John or Gretchen or Stephanie or Linda or Dad (Don't think I have ever heard his name)
Black Rifle is a Retail store. and CMMG doesn't do personal sales anymore except for shows (This is what happens when someone tries to steal from them)
BUT they will ship to your dealer or if you are a dealer they will ship direct, and for Non FFL items they have shipped to me within 24 hours of first e-mail without fail.
Special orders have not been a problem and customer service has always been top notch.. I could explain but that would not be appropriate on this forum.
Granted I have a feeling that I am one of a handful of folks who they don't have an issue with turning their back too while alone in the shop or walking away from while handling a rifle or parts or what not at a show. Trust is earned.
Maybe they just don't like ya?
I support CMMG 100% and they have always supported my endeavors 100%
They are generally a standard at the RK shows, pitted right next to the Black Rifle folks