Wanting to buy a fde acr stripped lower since I cerakoted my acr from black to Remington fde.I called bushmaster and told me they don't offer anything like that! Lol fuckin kidding me? They sell the rifle, but not the part? They told me to call brownells, i told them I've been on brownells website and they don't sell that part only barrels. I think it's kinda bad if a company has a customer problem and then they pass that problem on to another company. I'm starting to think about selling my acr if there is no customer support. 10 years this rifle has been out, how pathetic!

UPDATE: I called brownells and they don't stock that part. I then called bushmaster and told them brownells don't stock that part, they told they wouldn't! Lol. They said they would need to have someone buy 200 of them before even considering selling lower receiver.

Update 3/1/18 Bushmaster is now selling stripped lowers now. It seems to me they broke away from Remington on the policy on certain spare parts.

Thas' why I don't buy oddball guns with no aftermarket support and shitty customer service from the manufacturer

Maybe you should have checked before cerakoting?

Anyone on here could have told you that BM didn't sell lowers separately. Even a search of BM's site would've shown that.

Magpul produces the lowers for BM to use in their rifle assembly, so it's not like BM has spares laying around.

OEM comes through despite the OPs lack of foresight.  +1 for BM.

Like top gun said BM doesn’t sell the lower as an individual part. Do your homework before you complain about stuff you have no idea about.  If your worried about getting parts then you should stick with a regular AR platform. With that said I have no problem getting replacement parts from Bushmaster, big dog, HKbelt fed, nexus, rpm tooling and several others.

I already check with big dog. He said bushmaster won't sell the stripped polymer lowers to him even though he buys every other individual part from bushmaster. I don't care if it comes in retail packaging or in a sandwich bag.I just want to buy the stripped lower. I never had problems ordering individual spare parts from CZ, FN or glock. They list every part except for the actual serialized frame or receiver. If they don't have a parts shop they will direct you to a business that actually have the parts listed like Midwest gun works or high desert dog instead of knowing for sure if brownells lists the part or not. I also forgot to mention they told me to find the lower on gunbroker. Kinda shitty for a company to tell me to go to gun broker and try to find a second hand part for a gun that is still in production if you ask me. It's not like I'm asking it for free, I'm willing to buy the part.

So what happens and I'm putting this out here for shits and giggles. What if your lower gets cracked or some other god awful thing happens? Your pretty much screwed on not getting a replacement lower even if it's not your fault. They should probably have some on hand for something like that but from what it sounds they dont, For a $2300 rifle people paid a lot of money on that's not good. BTW they don't list all the individual parts on their website but give them a call and they do have it. Their willing to sell you 99% of other parts to you but not the lower which is not even the serialized part of the firearm.

It shouldn't be a oddball gun! The acr platform is awesome, the rifle doesn't have any muzzle jump and recoils less than a ar15. This would be my go to gun but can't depend on it if sounds like if parts hard to get.

Didn't a CS rep just tell you to PM him and you're still on here complaining? Did you talk to him yet?

Maybe with the lower they can include some Midol too?

alrighty I messaged bushmaster around 7 last night. I will keep you guys updated.

Haha funny!

I replied to bushmaster, just replying to previous posts people posted on this thread.

I don't think anyone is going to argue that there is a huge aftermarket for the ACR (though this is getting slightly better)... but my experiences with Bushmaster's customer service has always been good.

How often does a lower break vs people that like to paint them or mismatch colors? I'm sure BM could accommodate selling a broken lower since it basically never happens, but selling a part they don't manufacture retail for whoever wants to buy one is something else entirely.

I'm pleased to see Bushmaster is now selling stripped lowers for the ACR rifle, smart move. It shows they will sell everything you if you need to repair your rifle. It puts consumer confidence in the rifle and now I have regained confidence in the platform.