Bushmaster customer service is amazing, as I found about about two years ago.
I was unhappy with the fit between my upper and lower on my new Bushmaster, because I felt the gap was slightly too big compared to my old Bushmaster.
Not only did they pay for the shipping both ways to put a new upper on it, but when I was STILL unhappy with it and believed it was an issue with the lower, they than paid for the shipping both ways AGAIN, and sent me a brand new rifle.
And this is despite the fact that what I was complaining about was somehing that 99% of people would probably not even have noticed (there was no play - it was just a visual thing). Bushmaster could have told me to go f#ck myself - and they would not even have been that far out of line.
Instead, they go so far above and beyond to make me happy, that it is unbelievable.
Why anyone would pay more to NOT have a Bushmaster is completely incomprehensible to me.
Amazing customer service - and in a day where even marginally competent customer service is becoming rare.