I had basically the same experience with Rguns.I ordered some ammo,waited and waited,called two or three times,each time they didnt know if it had been shipped or if they had enough in stock to fill the order!Each time they were very arrogant and smart with their answers.When I asked if they could verify if order had been shipped,they said they didnt know.When I threatened to do a charge back,my order arrived.They still send me flyers,they go into file 13!!!