I have had one for several years since when they were located not too far from where I am in Oregon before they relocated to Idaho. They do good work and stand behind their product. I ran mine for about 1500 hundreds rounds without adding lube or cleaning with no issues (after pulling it apart at that point it was obvious that it would not have continued much beyond that point). I have never had an issue with it and am about at 3000-3500 rounds. I also ran into their head gunsmith at a gun show and mentioned the issue that I had with the original Magpul mags dropping free and they offered to remachine the mag well to fit their new spec which allowed them to drop free. They also offered to do it in a wide selection of colors - all for free.
With all of that said, they are at a price point where their are a number of great manufacturers. I do think that their product is well worth it and that they do offer the post-sale service that you might not find with other manufacturers. I would be surprised if you didn't find their products worth the price.