User Panel
Posted: 5/6/2014 2:44:53 PM EDT
I’d like to open this thread to encourage anyone and everyone to leave feedback. Please feel free to leave negative or positive comments. We’re always looking for ways to better serve our customers!
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I'd like to thank you guys for the incredible customer service I received back in March. I ordered a 5.45 barrel literally days before rumors started to arise about the ban of 7N6 ammo. Rob was exceedingly understanding of my situation and allowed me to exchange the barrel for many other parts I needed for my build. Right to Bear also has incredible turnaround times on orders. Literally, items ordered, two days later they were at my doorstep. These gentlemen were easy to get a hold of, quickly replied to email and phone calls, and clearly place a lot of emphasis on keeping their customers happy. Right to Bear has definitely earned my business!
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Quoted:
I'd like to thank you guys for the incredible customer service I received back in March. I ordered a 5.45 barrel literally days before rumors started to arise about the ban of 7N6 ammo. Rob was exceedingly understanding of my situation and allowed me to exchange the barrel for many other parts I needed for my build. Right to Bear also has incredible turnaround times on orders. Literally, items ordered, two days later they were at my doorstep. These gentlemen were easy to get a hold of, quickly replied to email and phone calls, and clearly place a lot of emphasis on keeping their customers happy. Right to Bear has definitely earned my business! View Quote Thank you for the kind words Sir! Makes me feel good about what we're doing here. Customer satisfaction and low prices are our top priorities. We'll continue to ship as fast as we can at the lowest possible price. BTW, stay tuned for the release of our Proprietary hardened Nickel Teflon BCG/Receiver sets. We're conducting a thorough 5,000 round count review with no lube & with corrosive ammo! So far we've put 2,160 rounds of 5.45x39 corrosive surplus ammo through one of our prototypes with zero lube, zero cleanings and zero signs of corrosion. We're also in the process of sending out samples for 3rd party reviews. Rob |
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Please stay on topic. This thread is for feedback in regards to your dealings with our company as a PAID CUSTOMER. Not the place to even a score over a petty argument on another gun forum. Thank you
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Just placed an order with this company last Friday. Since I had never heard of them, I decided to call first. Right away someone picked up the phone. Although it was late in the day, he said it was still possible they could ship that day. So I placed my order and within the hour received an email confirmation that my order was being shipped. It arrived the very next day. That is a first for me. Also the Spikes Tactical barrel I ordered, this was the best available price on the Net. A+ for value, communication and service.
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I never heard of this company until a couple of days ago when I was browsing E.E. and i saw an ad for 80% forged lowers with Cerro Forge marking. I have been wanting to machine a couple of lowers but the price for some 80% lowers are as much as a finished lower.
The price was $59.00 on sale and the shipping was reasonable, so i ordered one just to see if they looked as good in person as they do in the pics on the website. After i placed the order i got the usual automated e-mail thanking me for my order and a description of what i purchased... What was really nice is that an hour later i got another E-mail telling me it shipped.. Two days later it's at my front door.. Truly fast shipping , I'm impressed !!! Now for the lower.. This has got to be one of if not the nicest forged 80% lowers i have recently seen. There is NO flashing, forge marks, machine or grind marks, dings or dents anywhere on this lower,(unlike some others that i've seen). All of the machine work is clean and the whole lower appears to be media tumbled. This lower is not a 2nd or blem, it's actually cleaner than a couple of my factory finished lowers. It also has the Cerro Forge mark right on the trigger guard ear. I test fit what parts i could And all fit perfectly.. The mag well is flared with very nice machine work and mags drop free full or empty, now I just need to finish it and this will make a nice build, worthy of some very nice parts This purchase was a very good first impression and I will doing more business in the future . My only regret is that i didn't order a couple more of these lowers, even at the regular price this is a good deal for a 80% lower of this quality. A+ for fast reasonable shipping and quality a product! |
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Ordered 3 Spike's Enhanced LPK's Saturday morning and they were delivered this afternoon. That's pretty fast.
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I ordered on Tuesday, and box of goodies was on my porch today (Friday) Items inside are perfect. The 80% lower was perfect, no marks or blemishes that I can see. I should have gotten one or 2 more. I will be ordering more that's for sure. Kudos to Rob for the great service.
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Bought a Ballistic Advantage barrel. Fast shipping, good email communication. No problems at all.
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Hi Guys!
I purchased an 80% lower and Jig from R.T.B.A. last month. The shipping was lightning fast! The Cerro Forge lower was absolutely beautiful! Very high quality. The 80% Arms jig, while not the most expensive, fancy jig, it got the job done. There were some burrs that needed to be cleaned up, and the part that clamps the front part of the lower was just a little too thin, (caused the sides to bow a little when snugging down the fasteners), but worked well. I completed the machining over the Thanksgiving holiday and it turned our great! Just make sure to pay attention to alignment and don't over tighten the fasteners. For people like me, that are completing the machining on a drill press here is my advice. 1) Use high quality USA made end mills and drill bits, and 2) remove metal very slowly, 3) cut & measure, measure again and cut, cut and measure, and so on! I used my Commie Freight, Chinese made drill press, with a Chinese made X-Y table. While the finish is not mill quality, it is alot better than I expected! I am within .002 +/- the blueprint specs. This is my first AR build but I am already wanting to do another 80%! I think I've got the bug! Thanks R.T.B.A. for providing such awesome products, at awesome prices, with awesome customer service! You'll be the 1st to know when I start my next build! You rock! P.S. I'm glad your move went well and hope you are getting settled in your new place! |
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My rating: 5/5 stars
I only heard of Right to Bear recently but they had some parts I was searching for at better prices than I found elsewhere so I decided to give them a shot. I have to say I'm very impressed. My items shipped the next business day and were at my door the same week. Good prices, fast shipping, great service. What else could you ask for? |
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I had the tiniest of issues on my order from righttobeararms dealt with Rob over there man he made it right and some! great american company just awesome I've never been happier or had better service than that these guys highly recommended you just got yourself a lifetime customer!
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I had the tiniest of issues on my order from righttobeararms dealt with Rob over there man he made it right and some! great american company just awesome I've never been happier or had better service than that these guys highly recommended you just got yourself a lifetime customer! View Quote Thank you! In the rare instance that we do make a mistake we always make it right. I cant stand it when companies don't offer some type of compensation for time lost. We will always offer some type of compensation to make good on our mistakes. |
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+1 for righttobear. purchased a 12" seeking (autocorrect seekins) MCSR V2 and they shipped it out right away. Great price, great service!
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Placed an order for Faxon barrel, Anderson BCG and various Spikes parts(on Sunday evening), received order today. Everything arrive well packed and shipped fast, thank you!
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I've bought quite a few of RTB's in-house offerings (5 NP3 uppers, a NP3 BCG, and one of their NP3 FCGs.). I've built both DI and Adams Arms Pistol builds based on their NP3 uppers and have been extremely pleased with the builds and how well the nickle teflon treatment has held up. With one exception I've purchased all Blems and aside from a tiny scratch where the spring of the dust cover goes, all have been what I would consider excellent. These have become my go-to for new builds (and I am parting up a new .458 socom build based on my 6th upper order, so I am quite excited to get that completed).
The Nickle Teflon treated BCG was used in a recent 300BLK build and has run peachy thus far. I thought NiBX BCGs were easy to clean...boy was I wrong. This NP3 BCG was the easiest cleanup I've ever done. Now, I just need you to actually get some back in stock so I can order a few more. The FCG was bought on a whim. I typically use CMC FCGs for non-magnified optics builds, and Geissele 2 Stage FCGs for magnified optics builds. I dropped RTB's NP3 FCG in one of the lowers that I use as 'loaners' for range days to try it out. Actual trigger pull averaged 6lb (average of 5 samples) for this particular install. It has zero take up and a small amount of creep before it breaks. The NP3 treatment, however, eliminates any gritty feeback during trigger pull, making the small amount of creep very smooth. After playing about with it a bit I think this is a real winner at the price point. As a result I'll be picking up two more (one for the other 'loaner' and one for my boy's mil-spec setup) when they come back in stock. |
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Just found this ''feedback'' thread. I ordered a PA Advanced MDS on Monday afternoon--- tracking says it will be here on Thursday. Great service and fast shipping--- thanks Sailor J.
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Made my first order on Monday of this week. 2 hours after placing the order I had a tracking number and the package showed up today - 2 days after ordering. Very pleased and will use Right To Bear again.
A very nice change in shipping time as some companies I have utilized in the past now have a 5-15 day processing time before shipping an order. Thanks and you earned a customer. |
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Made my first order on Monday of this week. 2 hours after placing the order I had a tracking number and the package showed up today - 2 days after ordering. Very pleased and will use Right To Bear again. A very nice change in shipping time as some companies I have utilized in the past now have a 5-15 day processing time before shipping an order. Thanks and you earned a customer. View Quote I'm glad you're happy with our service. Thank you for your business!! Check your inbox I sent you something special |
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Like many others, needed something and never heard of RTBA.
Checked the contact us page and saw the address is New Smyrna. That was good enough for me - if only you could include a Mon Delice sandwich... Got the Sentry 7 gen 4 gas block at the best price I was able to find. Looking forward to it getting here. Thanks |
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I got the last unit in stock for an on sale item. I figured it was 50/50 that I actually get it. Most ecommerce sites do an inventory check once the item is added to the cart and do another one during checkout. If the item is bought by someone else in the meantime you are SOL. What this means is the good folks at Right to Bear take the risk that someone will add an item to their cart, the item will then show as out of stock on their site, and if that person fails to checkout they potentially lose a sale from someone else looking to buy. I know this because I have worked in ecommerce for 10 years and have built and maintained stores that do $250 mill in sales. These guys are risking the sale in order to maintain a high level of client satisfaction. Very nice to see. Good work. I'll be back to buy more.
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Ordered 2 right to bear bcg's. Great price, well built, shipping was fast and love made in the USA the A II on the carrier
Semper Fi Edit.. tldr.. so I had the bolts getting stuck in the barrel, my thoughts were what's going on is something wrong with the bolt or the barrel so I emailed them. Rob calls me up and we talk, with his info I got about the issue I had it was basically me just over thinking the stiffness of a new bolt thanks Rob |
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Ordered 2 right to bear bcg's. Great price, well built, shipping was fast and love made in the USA the A II on the carrier Semper Fi Edit.. tldr.. so I had the bolts getting stuck in the barrel, my thoughts were what's going on is something wrong with the bolt or the barrel so I emailed them. Rob calls me up and we talk, with his info I got about the issue I had it was basically me just over thinking the stiffness of a new bolt thanks Rob View Quote Absolutely. And like I said on the phone, if the bolts don't break in smoothly I'll get them swapped out for you ASAP. Keep me posted please. "If you ain't ordinance you ain't $hit". Haven't heard that in a while! |
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Absolutely. And like I said on the phone, if the bolts don't break in smoothly I'll get them swapped out for you ASAP. Keep me posted please. "If you ain't ordinance you ain't $hit". Haven't heard that in a while! View Quote View All Quotes View All Quotes Quoted:
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Ordered 2 right to bear bcg's. Great price, well built, shipping was fast and love made in the USA the A II on the carrier Semper Fi Edit.. tldr.. so I had the bolts getting stuck in the barrel, my thoughts were what's going on is something wrong with the bolt or the barrel so I emailed them. Rob calls me up and we talk, with his info I got about the issue I had it was basically me just over thinking the stiffness of a new bolt thanks Rob Absolutely. And like I said on the phone, if the bolts don't break in smoothly I'll get them swapped out for you ASAP. Keep me posted please. "If you ain't ordinance you ain't $hit". Haven't heard that in a while! Haha not many people know what it means I sure will.. Keep up the good work guys |
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I ordered a Faxon barrel a gas tube and an SLR gas block tonight and totally forgot needed a bcg
Hopefully you guys can work with me and ship both orders in one box ( see my email for order numbers) From what I am reading here I think I will be happy Thanks in advance Dan W |
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I ordered a Faxon barrel a gas tube and an SLR gas block tonight and totally forgot needed a bcg Hopefully you guys can work with me and ship both orders in one box ( see my email for order numbers) From what I am reading here I think I will be happy Thanks in advance Dan W View Quote Yes sir, I deducted the shipping charge from Order 11726. You’ll see the pending charge go away soon and will only be hard charged $89.99 for the order with the BCG. I'll make sure the two orders are packaged together. Please let me know if you need anything else. |
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Bought a defective part and when the manufacturer failed to make it good Right to Bear stepped up and made a refund and issued an RMA without any drama
AAA+ customer service IMHO |
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Bought a defective part and when the manufacturer failed to make it good Right to Bear stepped up and made a refund and issued an RMA without any drama AAA+ customer service IMHO View Quote We always will. Thank you so much for your business and especially for being so understanding! |
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Placed my first order with you guys the other day for my .300blk build. Everything went smoothly, thanks.
Now if only I had known then I needed another SLR Rail. |
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I'll keep coming back as long as you guys keep shipping stuff out at lightning speed.
Thanks again for the stellar service. |
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Looking at ordering a few things , any discount code for ar15 members?
Thanks |
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I made my first order with RTBA and it was painless and shipped to me very quickly. I had never heard of you guys until about a week ago but I will definitely be looking to you for future orders.
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Randomly found R2B while searching for a barrel for my recent build. Ordered that, upper parts to complete stripped upper, gas block and gas tube. Shipped next day and I had it the day after (Im only an hour away ). Awesome prices and service. Will certainly order again.
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More SLR please. Specifically an 8 inch Helix rail in M-Lock, optics mounts, as well as their forward grip stop in both Mod 1 and Mod 2 would be nice.
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Just placed my first order with you guys. Looking forward to buying more and more from you in the future sir.
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Do you all offer a military discount?
I hope this is in the right spot. |
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Do you all offer a military discount? I hope this is in the right spot. View Quote We do but we don't have a set percentage. Most of our items are priced very close to dealer cost so we would end up losing money with a set percentage. Tell us what products that you're interested in and we can generate coupon codes on a case by case basis. Just let us know what you're looking to purchase and We'll deduct what we can. From a fellow veteran, thank you for serving! |
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All of my purchases have come ahead of schedule. I expect a part to come one day and it arrives 24 to 48 hours early. I love it. Keep up the good work.
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I placed an order on Tuesday afternoon. The package was on my front step Thursday afternoon. WOW.
Granted, I live in AR, so it didn't have to go that far, but still. That's impressive. There will be many transactions between us in the future. |
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I placed an order on Tuesday afternoon. The package was on my front step Thursday afternoon. WOW. Granted, I live in AR, so it didn't have to go that far, but still. That's impressive. There will be many transactions between us in the future. View Quote Thank you for your business!! |
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Another happy R2B customer. I placed an order Tuesday evening and had everything Friday afternoon. I never heard of R2B until Tuesday, but their prices on a couple CMMG LPK's was too good to pass up. Thanks guys!
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