Placed an order for some BCGs, gas tubes, etc... What is the lead time for those?

BCGs are indefinite, along with stripped loweres and several other parts.  Most parts, however, are still lshipping.regularly.
Almost nothing in the way of magazines are currently available.
Steve.EEA

Thanks for the reply. So does that mean my gas tubes will ship soon or are they going to hold until the entire order is ready?

I hate to jump on someone elses post, but the topic of the tread is right on for a multi post thread.

I recently ordered some parts. I know that there is going to be alot of lead time with the panic buying right now. All I want to know is what are some estimates on the lead times for my parts. I have emailed RRA, and I have tried to call. I have not recieved any emails back, and the phone is giving me busy signals only. Is there anyone on here that could find out lead times on

- chrome bolt carrier group .223
- fwd assist kit
- charging handles
- ejecton port kit

I just want to know that someone is still there and has me on a list for these parts.

Any word would be appreciated.

**** Edit....  Any idea of lead time would be great, but I did just find out that they filling orders as they can. Website says they will get to it when they can. I am cool with waiting. Just don't want to wait :)   Let RRA know that a form response to orders would help ease hearts of those who order. Just something to know that they are not out of business. With all the bank credit stops to the industry, I am a bit on edge with spending.

I need cam pin, firing pin and charging handles, are they in stock?

I am curious about this as well. Will in stock items be shipped if the whole order is not in stock? I am expecting to wait on the mags and upper that I ordered, but hoping to receive the stocks sooner. I think we all know RRA is doing their absolute best to keep up with this mess and appreciate the long hours they are likely putting in to try and keep their customers happy.

+1, I ordered a cam pin, firing pin, and firing pin retaining pin a few days ago.  I tried calling, nobody ever picked up after being on hold for over an hour, and no one has returned an email.  I just need to know if I should be looking other places.  

Thanks

We are here.  The busy lines are peope already calling and talking to our customer service folks.  We receive thousands of e-mails and are taking them from oldest to newest as tiem allows.  
In stock parts are shipping to the extent possible.  What used to be 3-5 work day leadtimes have opened up significantly just due to volume of orders in hand.
Some parts just aren't goign:  Receivers, carrier groups, carriers, barrels and anything that is in temporary short supply.  We aren't shipping any magazines...what we ahev left are reserved for rifles.
Steve/RRA

I ordered 30, Pmags on 12/17. Will I ever see these????

What about the bolts that are listed as in stock? I placed my order on January 4th.

If we got a order conformation for two mags I ordered in December for my lar-8 will they be sent ?

I'm definitely not the moderator or anybody from RRA but I would say 1) you're going to have to wait, 2) I'd look around and see if you can get them elsewhere. Having gone through this crap in '94 - that would be my advice.

Charlie

I ordered on 12/27, 10 RRA LAR-15 30 Round Magazine, .223 Caliber
Hope I get to see those....

Are RRA LPKs shipping as orders come in?  Or are these backordered?

All,  I posted earlier about worries on lead time and shipment info.They are shipping items as the come in or have parts avalible. I just recieved 80% of my order. The BCG is still on backorder. I just wanted to post this so you all know that they are doing thier best, and so my relief can maybe help relieve any worries you all have.

Take care

I'm trying to keep this from degenerating into a rant, but failing...

I ordered a stripped lower receiver way back in early August and have yet to receive it.  I was told at the time the wait would be 60 - 90 days. Then it was switched to 90 - 120, then unknown. I understand RRA is overwhelmed by sudden demand, that it takes time to construct quality products, etc. - I get it.  It's not McDonald's. That's why I don't mind waiting. (A reasonable amount of time, at least.) What's really disappointing is their poor customer service.  I'd always heard about how great it was, but for months now, I've gotten zero response to multiple emails. Call them on the phone (if you can even get through the near-constant busy signal) and you'll find you can't talk to anyone, you can only leave a voice mail... except, oh, the voice mail's still full.  Even if you're miraculously able to leave a VM, it doesn't matter; they won't return that either. This is great customer service?

If they've gone totally incommunicado because they're absolutely slammed with orders, um, how about hiring some more people? Really, how much would it cost - with the megabucks that have to have been rolling in the last several months alone - to hire a few high schoolers after school, retirees, or laid-off folks simply to respond to emails?  Or empty the bloody voice mail?  Or {gasp!} actually answer a phone?  Even a trained monkey should be able to look up an order status on their system so that customers can be assured their items are at least still queued up ("only 8 more months!") and haven't fallen through the cracks. Hell, even a form letter would be an improvement, because then at least you know you're actually getting through and not just shouting into the wind. Right now, it's a total black hole. If they're truly this behind on production, then doesn't it make sense to shut down new sales entirely until they catch up with the tremendous backlog they've accumulated? It's just wrong to take new orders for items that they won't be able to deliver for a year or more, if ever. The current business model of, "Send us a pile of money, and maybe we'll send you something, someday" is ridiculous.

Honestly, high quality gear or not, I'm so burned by this experience, even if I get the order in tomorrow, I'll hesitate before buying another RRA product again (unless it's actually in my hands). Not that my actions would matter - they've apparently got more customers than they can handle already. But I'll certainly tell anyone who asks to steer clear.

I don't work for RRA but have you tried getting through to anybody else in this business for the last couple of weeks?? It's impossible - Hell CDNN was advertising stripped lowers last Sunday for $499.99 - yes $500 for a stripped lower. I also have stuff on order with RRA and am wondering if I'll get it but all we can do right now is wait.

Pretty much an across the industry problem. And most of the hold ups aren't RRA, but actually back orders from suppliers. I ordered a rifle on July 5th, but you don't see me complaining about them shipping uppers before they send out complete rifles. Because I know to you that upper is just as important as my rifle is to me. Just have to wait in line like everyone else. I would rather them focus on production then stand around answering phone calls all day. This is a great resource but the RRA mod that answers our questions/rants isn't solely employed to do so...so just relax and give it time. I'm sure they get hundreds if not thousands of communications a day.

I hear you - chill out and wait. And then wait some more.  And I'm fine with that, but how about hiring a few non-armorer-types (aka cheap labor) whose sole job it is to occasionally let folks know what's going on rather than just ignoring them?  That wouldn't slow their production down one iota.  Maybe I'm just nuts, but that doesn't seem too much to ask.  Because right now, I don't have a clue if my order's in the works or lost altogether.

If that much waiting bothers you, stay away from the NFA game.  I waited a almost 11 months total to get my first suppressor.

The bolt I ordered on the 4th will be delivered tomorrow.

I ordered a trigger kit on the 2nd, but haven't read anywhere that it would be in limited supply. I've tried calling (busy signal every time), and sent multiple emails (with no response). All I have is the order confirmation number, with no communication outside of that. If they are still working on it, great, but a little communication here and there would be great. I get it, the industry is crazy right now, but a simple "Yes we got your order, but currently that part is not in stock at the moment. We are working on it....ect...." does wonders for people wondering about their order. I know it would me.

Come on guys...you know everyone in the industry is backlogged right now. RRA even has on there website they cannot provide lead times or delivery estimates. So stop panic calling/emailing them...at least wait a few weeks to see if you get it. But dont expect them to overnight it to you. All you are doing is making the situation worse.

I kinda agree with one of advscout's points...

Think maybe they should shut down on some of the new stuff and concentrate efforts on back logged orders...

The last RRA catalog shows LAR-47's, lefty Operators (nothing against lefties!), some new Delta carbine etc.  sounds like some of this new stuff has already been ordered and received by some, while others await beyond the posted wait times...

But that's just me.  Maybe that's why I have debt and less than $10 in my pocket...

Just got my small parts in (firing pin, retaining pins, cam pin...).  Total time was about three weeks to the door.  Communication was nil, but they are shipping if it is in stock.

Not to pile on or anything, but after reading (and participating in the response to) posts from a guy who ordered supposedly $200 worth of LPKs from Rock River (and obviously several other vendors) and was annoyed that his order from January 3 wasn't shipped and he couldn't contact RRA to cancel it, I have to simply ask this: I ordered an "in stock" bolt - just the bolt - on 1/22/13, and got an email acknowledging the order.  Steve has said that carriers and carrier groups are going to rifles being built, but while carrier groups are listed on the site as on indefinite backorder, bolts show as in stock and available.  Is this accurate, or is it an oversight and the bolts are all going to new rifles too?  I'm fine either way, I just want to know if I'm waiting until late spring or until sanity returns to the world.

Pretty close to right on.
We rarely indicate that anything is in stock or out of stock on our site.  Bolt assemblies actually are in stock  and were shipping pretty regularly.  That does not mean carrier groups...just bolt assemblies.
Almsot everything is going into rifles, or which we ship several hundred daily.  That's our priority right now.  
No one (okay, the Illinois legislature is) is proposing banning cam pins, or action springs, or trigger pins...and we can probably safely move forward on the assumption that the companies that survive any proposed ban on the rifles themselves will still be manufacturing and selling those parts into the foreseeable future. We will be.  The current panic is unlike anything we'v eseen before and th eshortages are industrywide.  I don't know of any manufacturer of complete rifles that is shipping anything same day/next day at this point.  Many have stopped takign orders altogether.  We're getting out everything and anything that makes sense to send out the door.  Every carrier that would go out the door by itself is one less rifle.  Same with barrels.  And chargign handles, and so many other components that we cannot either make or bring into inventory rapidly enough.
Steve/RRA

I have a question regarding this.  I ordered an assortment of parts on November 19, 2012.  One of the parts was a Lightweight, Mid-length, Chrome Lined Barrel.  I called a couple of times to check on it (pre-Sandy Hook) and was told the order went down to shipping, but was being held up by the barrel being backordered.

I'm curious how this is handled.  Please let me know which of the following scenarios is most accurate, and maybe give a little detail if possible?

1. My parts are all reserved/packed for me, awaiting this barrel.  When a small lot of barrels become available, you will put one in the box and ship.

2. Same as 1, except when a barrel becomes available, you use it to build a rifle,(see quote above) and I remain on backorder.

3. No parts are held for me, and if a barrel becomes available, and one of my other ordered parts are backordered, the barrel goes to someone else with a complete order, or into a rifle.

Do any of the several hundred rifles you ship daily have a light weight, midlength, chrome lined barrel?

Thanks in advance for your time and reply..

Just to follow up, my bolt is going to be delivered today.  Two and a half weeks doesn't sound that bad...

To be more direct with my question:  After reading your statement above, it seems that if you guys got your hands on a batch of barrels (such as the one I ordered in Nov.) you'd install them in rifles and sell them, instead of completing my order with one.  Further- this is new, indefinite, company policy during the "panic", in order to get rifles out the door.  Correct?  I'm not accusing.  I wouldn't have asked, had you not implied that in your statement.  I would feel pretty shorted if instead of sending me a barrel I ordered, you used them all building rifles which were ordered after I placed my order.  

I'd really like an answer on this as well. If my barrel ordered will never actually be filled I would like the option to cancel my order without incurring the cancellation fee and shopping elsewhere. If this is your policy it would seem like a good business practice to waive the fee. I ordered my barrel understanding tht it would be a while but from your answer previously it seems like I might be waiting until there is no longer a demand for compete guns ie. never.

Just wanted to follow up and let you know that RRA allowed me to cancel my order without penalty after informing me that there was no ETA on any of the parts I ordered.

Well that was good.  I would like to do that as well, if they'd extend that courtesy to me.  I have sourced the parts elsewhere.

Steve, I have sent an email regarding this to the email you provided earlier.  I will send you a PM here with the order number and details.

Thanks