My favorite TQM memory was the two days of bullshit class with a certificate that read, "Totla Quality Management". That and that stupid V-neck T-shirt so my manly hairy chest could show,,,,,,ahhhhh McPeak.
One of my buddies went through SFQC as the war was heating up in late 2001. He got a waiver for language and has been travelling the world without the ability to speak spanish ever since.
Msgt, USAF/ANG
1982-1992AD, 1992-present ANG