I had a question about some reloading components and I go to their website and look for a contact #. There is no phone # to be found. That should have been my first indication of what sort of company they are running.
I send 3 email questions over a 10 day period with no response. I call 411 get a #, and after getting the run around, and having to call 5 seperate #'s (all of which are long distance), I get someone's voice mailbox, and it's full. So I can't leave a message.
I call the home office and ask WTF? The nice lady says she doesn't know. Let me talk to someone, someone is not in she says. Ok, let me talk to someone's boss, but they aren't in either. Ok, how about someones' boss' boss, or their boss even. Nope, they are all in a meeting. But she swears she will pass my message on and someone will call me by end of business. She 100% assures me.
Yup, you guessed it, no one called.
I'm glad I called for only a simple reason. If I had a problem with their product, this would really piss me off. Well, I will never make the misatke of falling into that trap.
Winchester has lost all of my business.
I called Nosler, Remington, and Hornady and got answers in 1-2 minutes and placed my orders there...