Quoted: Now I have to know what the problem was. Richardh247, care to enlighten us??
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He had a double pole in there without the interconnect, and replaced with same (vertical piggy versus horizontal - a 240 2 pole without the connecting rod on the throw handles).
His "tester" was a hotstick, not a meter. He was poking around the breaker with the hotstick too close to the backbone, so he was getting lights and sound without actually knowing a voltage or being able to tone out the breaker. Guys like us know not to trust the hotstick, but many people don't.
Also, this is all aluminum wire. The breaker he bought was new.
So, here is what I told him:
Pull the wires out away from the panel as far as possible - while they were terminated - and check with the stick. Yep, power. Go to recep in laundry room and check hot side with stick, not neutral side. Yep, got power.
OK, so all is good, but nothing is confirmed.
So, I sent him to the Home Depot with the following instructions:
New 125V 20A receptacle for the washer recep. Small box of 12/2 Romex. Copper to aluminum wire nuts rated accordingly. Bottle of No-Lox (De-Ox). And a cheap Ideal voltmeter.
When he gets back over there after picking up the kiddos, No-Lox the breaker terminations. Replace the old recep in the laundry room with a new one, but use the Romex out of the sheath to make connections to the recep, ensuring neutral goes to silver and hot to gold. Then connect the pigtails to the aluminum junk with the nuts, tape termination screws, and reinstall.
Finally, turn it all back on and test with new voltmeter, looking for nominal 118 -119.
My "theory" is that the aluminum connections do what they do best, and were arcing at the recep, which didn't give the power needed for a spin cycle when the motor drew start-up amperage. Even if that's NOT the problem, better to make it right for the couple of extra bucks in the right nuts and copper to the connections. If the breaker is new and the connections are done right, and there is nominal at the source and at the termination point, the washer should work.
If it doesn't and spits at the spin cycle again, the tenant needs to call a tech for the washer, which is probably a bad run capacitor that's aged and is out of resistance range. But I know nothing of such things, so I just told him to inform the tenant it's a problem with the washer, and to show them the volt reading at the new recep.
Agree? Disagree?
He said he'd call me after 1600 his time, when it's all done, and then we can update after he's tested the washer and line. Then I'll update y'all again.
But please, if you have another theory, do tell. The day I stop learning is the day I stop paying attention. Please, let me know y'alls thoughts.