My trusted Surefire E2e unexpectedly quit on me earlier tonight. This is the second E2e I have had and the sixth Surefire. The first time I tried to use it, it produced no light, so I quickly changed the batteries and it seemed to work fine. An hour later, I took it out again, unlocked the tailcap and turned it on. At first, it worked like normal, and then cut out completely. I stripped it, looked at the bulb, which appears to be fine, and tried another set of batteries. Nothing.
Anyone else had a similar problem?
Any suggestions?
How is Surefire's customer service?
I have been using Surefire products for years and have never had any type of problem or failure, so don't take this as bashing. Some things typicallly work so well, and have such a stellar reputation, that you just take for granted that they will always work.
This is but a reminder that anything, even the best equipment, can go belly up at any time.