1.  Operate a chain of fast-food burger 'restaurants'

2.  Exercise little quality control over the ground beef.  In fact, knowingly accept such low quality beef that pretty much every burger contains a small chunk of bone.

3.  Serve such a burger to an unwitting customer, but don't give them a receipt.

4.  When the customer picks up the food, make  them wait for their receipt while you complete orders for other customers.

5.  As the customer bites down on a small piece of bone (first bite), think about how only a certain number of them will actually break a tooth.

6.  When the customer complains, try to take the burger away from them.

7.  Say "where is the bone?" (like it takes a piece the size of your thumb to cause this kind of damage).

8.  Insist on seeing a receipt (the one it was so difficult for the customer to receive in the first place).

9.  When they ask for the manager, hop on the phome and get him, for he is trained in avoiding responsibility for this kind of thing.

10.  Have the manager phone the office for instructions on how to get this guy "handled"

11.  Refuse to give the customer any information on the name & address of the owner operating the store.

12. Try to get the customer to give you information they can use for your "incident report"

13.  Refuse to give the customer the name & address of the store's insurance company /  broker.

14.  When you get to the blank on the incident report about witnesses.  Insist that an employee of the store can NOT be a witness.

15. Give them the "you don't need to call us, we'll have somebody call you " brush-off.

16.  Have the HQ office refuse to identify the franchise operator.

17.  Have the regional franchise liaison refuse to give out the same information.

18.  Allow the franchise corporation to operate under name that evidently is not filed with the Secretary of State.

19.  Tell the customer that you're not liable for the restoration of their tooth.

I'm going with BK on this one, just cause their service and products SUCK in the town I live in.

I take it this is something that happened to you?

Not Micky Dees.
My buddie just got a new tire and they paid for his rental car and towing.This was after his car blew a tire off the rim on pothole in their lot.