Initiating a chargeback for a few bucks, bush league move?

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[ARCHIVED THREAD] - Initiating a chargeback for a few bucks, bush league move?

Posted: 12/12/2013 3:31:56 PM EDT

Ebay seller has item for sale for $19 with free shipping. Returned item within return policy and prepaid for return shipping. Buyer only refunds $15.25. I'm assuming they subtracted $3.75 for themselves but item was listed as free shipping. Is it a dick move to hit them with a chargeback for $3.75? It does not state anywhere in the auction about $3.25 for shipping charges.

Posted: 12/12/2013 3:43:22 PM EDT

[#1]

Why was it returned?

Posted: 12/12/2013 3:44:43 PM EDT

[#2]

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Quoted:
Why was it returned?

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I bought some 3D glasses for a Samusng TV that ended up being delivered with a crack in the screen and they were out of stock

Posted: 12/12/2013 3:45:55 PM EDT

[#3]

amazon does the same thing if you return a product under certain circumstances..

I bought a packpack and realized it wasnt big enough. They deducted the 'prepaid' return shipping from my refund when i sent it in for exchange

IF there product is defective I dont think they charge for return shipping

Brian

Posted: 12/12/2013 3:46:12 PM EDT

[#4]

The ones he sold you had a defect?

Posted: 12/12/2013 3:47:54 PM EDT

[#5]

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Quoted:
The ones he sold you had a defect?

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No. I didn't need them. I understand they don't want to eat shipping charges but it seems a little deceptive to offer free shipping and then ding you for it.

Posted: 12/12/2013 3:49:25 PM EDT

[#6]

If the goods he delivered were without defect and as-described, I would say you eat the charge. The guy is not in business to be a showroom.

If he misrepresented the item or they were defective, it should be on him.

Posted: 12/12/2013 3:49:57 PM EDT

[#7]

Kind of dick move if you just have buyers remorse

Posted: 12/12/2013 3:50:07 PM EDT

[#8]

Quote History

Quoted:
amazon does the same thing if you return a product under certain circumstances..

I bought a packpack and realized it wasnt big enough. They deducted the 'prepaid' return shipping from my refund when i sent it in for exchange

IF there product is defective I dont think they charge for return shipping

Brian

View Quote

It wasn't for return shipping. I paid that myself. They offer free shipping to me in the auction and then dinged me for $3.75.

Posted: 12/12/2013 3:50:26 PM EDT

[#9]

Quote History

Quoted:

I bought some 3D glasses for a Samusng TV that ended up being delivered with a crack in the screen and they were out of stock

View Quote View All Quotes

View All Quotes

Quote History

Quoted:

Quoted:
Why was it returned?

I bought some 3D glasses for a Samusng TV that ended up being delivered with a crack in the screen and they were out of stock

Not sure exactly what that means. Was the product damaged when you received it or did you return it because you no longer needed it?

If it was delivered in good shape and you returned it because you no longer wanted it I'd say they hit you for the EBay fees.

If it was delivered damaged they should have given you all your money back.

Posted: 12/12/2013 3:50:34 PM EDT

[#10]

Quote History

Quoted:
If the goods he delivered were without defect and as-described, I would say you eat the charge. The guy is not in business to be a showroom.

If he misrepresented the item or they were defective, it should be on him.

View Quote

Posted: 12/12/2013 3:51:28 PM EDT

[#11]

Quote History

Quoted:

It wasn't for return shipping. I paid that myself. They offer free shipping to me in the auction and then dinged me for $3.75.

View Quote View All Quotes

View All Quotes

Quote History

Quoted:

Quoted:
amazon does the same thing if you return a product under certain circumstances..

I bought a packpack and realized it wasnt big enough. They deducted the 'prepaid' return shipping from my refund when i sent it in for exchange

IF there product is defective I dont think they charge for return shipping

Brian

It wasn't for return shipping. I paid that myself. They offer free shipping to me in the auction and then dinged me for $3.75.

He gave you free shipping. You returned it because you didn't want it and he allowed you to do so but deducted shipping cost.

Why should he pay for your change of mind ?

Posted: 12/12/2013 3:51:33 PM EDT

[#12]

Its an fbho level move

Posted: 12/12/2013 3:51:53 PM EDT

[#13]

Quote History

Quoted:

No. I didn't need them. I understand they don't want to eat shipping charges but it seems a little deceptive to offer free shipping and then ding you for it.

View Quote View All Quotes

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Quote History

Quoted:

Quoted:
The ones he sold you had a defect?

No. I didn't need them. I understand they don't want to eat shipping charges but it seems a little deceptive to offer free shipping and then ding you for it.

you are why I don't sell on Ebay. You decided after the fact that you didn't want them and then you want the seller to lose money? If you really believe shopping didn't cost anything, you are dumb.

Posted: 12/12/2013 3:52:31 PM EDT

[#14]

Quote History

Quoted:

Not sure exactly what that means. Was the product damaged when you received it or did you return it because you no longer needed it?

If it was delivered in good shape and you returned it because you no longer wanted it I'd say they hit you for the EBay fees.

If it was delivered damaged they should have given you all your money back.

View Quote View All Quotes

View All Quotes

Quote History

Quoted:

Quoted:
Why was it returned?

I bought some 3D glasses for a Samusng TV that ended up being delivered with a crack in the screen and they were out of stock

Not sure exactly what that means. Was the product damaged when you received it or did you return it because you no longer needed it?

If it was delivered in good shape and you returned it because you no longer wanted it I'd say they hit you for the EBay fees.

If it was delivered damaged they should have given you all your money back.

This

Posted: 12/12/2013 3:53:41 PM EDT

[#15]

He is actually doing you a favor taking it back at all. He shipped exactly what you ordered, in good condition and in good faith.

Posted: 12/12/2013 3:53:46 PM EDT

[#16]

Quote History

Quoted:
If the goods he delivered were without defect and as-described, I would say you eat the charge. The guy is not in business to be a showroom.

If he misrepresented the item or they were defective, it should be on him.

View Quote

Yeah, I'm going to just eat it. Even though I would probably win since he technically offered free shipping, I don't want to kill the guy with a chargeback fee over a few bucks. They do need to be more specific about their return policy and I told them that.

Posted: 12/12/2013 3:57:12 PM EDT

[#17]

A code of honor is what separates us from the Animals. It is what allows us to operate on trust instead of paranoia. You have to give it to get it and it ain't for sale for a few bucks. Eating it is the bigger man thing to do.

Posted: 12/12/2013 4:28:34 PM EDT

[#18]

Quote History

Quoted:
If the goods he delivered were without defect and as-described, I would say you eat the charge. The guy is not in business to be a showroom.

If he misrepresented the item or they were defective, it should be on him.

View Quote

This. It's one thing to make the buyer eat the return shipping if they just change their mind, but if they shouldn't be forced to pay return shipping on a defective product.

Posted: 12/12/2013 4:33:09 PM EDT

[#19]

Bush league? You'd deserve asshole of the year award.

Posted: 12/12/2013 4:35:32 PM EDT

[#20]

There is no such thing as free shipping. You paid for shipping with the cost of the product. Why should the seller lose out because you changed your mind?

[ARCHIVED THREAD] - Initiating a chargeback for a few bucks, bush league move?

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