I'm having trouble getting MarineNet to run on my new laptop. The first couple courses ran fine in Chrome, even though the program usually works best in IE. But now I can't get it to work at all. When I try to open the course itself, it starts to load, than says "please wait", and never finishes loading. I contacted the help desk, but they were less than helpful. Here's their "resolution"
Dear PerniciousLies,
We are pleased to inform you that your reported Incident has been resolved.
Reference No.: INC000000089310
Summary: Course Launch Issues: 35IMVOHV10
Your reported Incident has been resolved with the following resolution:
Sir,
Your Windows 8 IE10 OS is not compatible with Marine Net courses. You will need to switch to a computer with Windows 7 or less using IE9 or below.
MarineNet course material is designed to interact - best - with an NMCI type setup: IE7 or IE8 on a Win XP (or Win 7) baseline. Due to this service model, we are currently unable to provide technical assistance if you encounter a technical issue on any baseline outside of IE7/8/Win XP (support is available for Win 7 w/IE9 users.)
There has to be a way around that. Please help! I need to get my HMMWV courses done!