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Cool so If it were ordered online. How would setting the carrier up work out(I'm already with at&t btw)? I also just realized they are sold out online damnit!

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If you order it online they will send it unactivated and you will call them to move the service to the new SIM card.

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I bought the S3 from them with a Verizon contract. I also bought the geek squad warranty.

After one week of owning the phone I walked into the ocean with it. I've always had insurance on my phones and this was the first time I've ever had to use it.

It was a clusterfuck working with them to get a refurbished replacement. They took it, sent it off, said it would take a couple days. They sent me an email stating that my Samsung Epic (I have the S3) was in processing and awaiting shipping. I called, took over an hour to get that straightened out. They told me it could be a week or maybe even a month due to the fact that the device was so new. They said I could call and check. I tried twice but got nowhere after spending an hour on the phone. Bottom line, they sent me a phone in about a week, but they didn't have any batteries. They said that they would send me a check if I was able to find a battery and send them a receipt. I found a battery within 5 minutes and had it in my hands 15 minutes later.

They sent me a customer survey asking about my experience. I told them. I also told them that I didn't believe they have any idea what they are doing. I said this is a test, stop shipment of the battery you are supposed to send and contact me about sending you the receipt.

The next day I received an email stating that my Epic was ready for shipping.

Well that shit sounds like a nightmare.

Three weeks later I received a battery for some other phone, I assume the Epic.

Never again am I purchasing a warranty through Best Buy.

The phone is great, though!

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I bought the S3 from them with a Verizon contract. I also bought the geek squad warranty.



After one week of owning the phone I walked into the ocean with it. I've always had insurance on my phones and this was the first time I've ever had to use it.



It was a clusterfuck working with them to get a refurbished replacement. They took it, sent it off, said it would take a couple days. They sent me an email stating that my Samsung Epic (I have the S3) was in processing and awaiting shipping. I called, took over an hour to get that straightened out. They told me it could be a week or maybe even a month due to the fact that the device was so new. They said I could call and check. I tried twice but got nowhere after spending an hour on the phone. Bottom line, they sent me a phone in about a week, but they didn't have any batteries. They said that they would send me a check if I was able to find a battery and send them a receipt. I found a battery within 5 minutes and had it in my hands 15 minutes later.



They sent me a customer survey asking about my experience. I told them. I also told them that I didn't believe they have any idea what they are doing. I said this is a test, stop shipment of the battery you are supposed to send and contact me about sending you the receipt.



The next day I received an email stating that my Epic was ready for shipping.



Three weeks later I received a battery for some other phone, I assume the Epic.



Never again am I purchasing a warranty through Best Buy.



The phone is great, though!