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Posted: 8/7/2002 6:37:28 AM EDT
I'm not interested in rehashing the Hero Rifles saga.

Two times now I've pleaced an order for a hooded rear sight (and other rear sight parts) and two times they have failed to ship.

First time was about 2-3 months ago.

More recently, July 30 (I've alwways gotten my shipments in 2-3 days freom them)

They've in the past been excellent to deal with, but lately.....

Even their order taker seems cranky.

Anyone know anything??? Give me your good experiences too.

I'm not interested in re-hashing the Hero Rifles story.
Link Posted: 8/7/2002 6:39:41 AM EDT
[#1]
Maybe it's just YOU!
[:D]

I'll let you know, I'm planning to buy an upper from them soon.....
Link Posted: 8/7/2002 6:45:16 AM EDT
[#2]
Link Posted: 8/7/2002 6:45:34 AM EDT
[#3]
Here's the tracking info:


Aug 6, 2002   4:19 P.M.   GREENSBORO HUB, NC, US   UNLOAD SCAN
   2:35 P.M.   GREENSBORO HUB, NC, US   ARRIVAL SCAN
   1:38 A.M.   WHITES CREEK HUB, TN, US   DEPARTURE SCAN
Aug 5, 2002   5:39 P.M.   WHITES CREEK HUB, TN, US   ARRIVAL SCAN
   4:04 A.M.   LENEXA, KS, US   DEPARTURE SCAN
Aug 3, 2002   12:36 A.M.   LENEXA, KS, US   ARRIVAL SCAN
Aug 2, 2002   8:36 P.M.   SALINA, KS, US   DEPARTURE SCAN
   3:51 P.M.   SALINA, KS, US   ARRIVAL SCAN
   5:32 A.M.   DENVER, CO, US   DEPARTURE SCAN
Jul 31, 2002   6:06 A.M.   CACH, IL, US   UNLOAD SCAN
   4:04 A.M.   CACH, IL, US   ARRIVAL SCAN
   3:37 A.M.   ADDISON, IL, US   DEPARTURE SCAN
   12:03 A.M.   ADDISON, IL, US   ARRIVAL SCAN
Jul 30, 2002   8:15 P.M.   ROCK ISLAND, IL, US   ORIGIN SCAN
   5:46 P.M.   US   BILLING INFORMATION RECEIVED


Wow. Illiois to SC via Mars.


Link Posted: 8/7/2002 6:46:41 AM EDT
[#4]
They just spent the last month at Camp Perry. Maybe they're spread too thin. Only 15 employees.
Link Posted: 8/7/2002 6:51:30 AM EDT
[#5]
Link Posted: 8/7/2002 6:55:24 AM EDT
[#6]
Quoted:
it had to be routed through UPS's special package smashing hub.
View Quote


ROTFLOL [:D]

Would that be Denver, or Salina, KS??

Too funny, [beer]-slayer



Link Posted: 8/7/2002 7:25:34 AM EDT
[#7]
Called UPS and they basically said I'll just hafta wait till it gets there.

I said "Do I get a refund of my fee, since it shoulda been here 2-Aug????

Lady said "If you'd shipped it 1-Aug, I could refund your fee, but since you shipped it 30-Jul, sorry."

I said "can I talk to the Pres of the company."

She said "He couldn't change the rule."

I said "what? Is it a gov't rule?''

She said "No, we just adopted a policy that went into place 1-Aug."

I said "Yeesh. Buh-bye."

I say Enrow / Worldcom ain't the problem. I say the corporate mentality of "That's the rule...." is.

Link Posted: 8/7/2002 8:05:06 AM EDT
[#8]
Every Package is probably being irradiated.

Ben
Link Posted: 8/7/2002 8:18:13 AM EDT
[#9]
What was the rule they adopted?
Link Posted: 8/7/2002 8:26:50 AM EDT
[#10]
Quoted:
What was the rule they adopted?
View Quote


I didna es-splain dat nun 2 guud, did I???

Eff. 1-Aug, fees for ground packages will be refunded if the package is NOT delivered on time.

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