Posted: 5/16/2007 3:45:56 PM EDT
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All- I am in a bit of nerves right now. I was firing a P22 pistol at the range a few weekends ago and the firing pin broke. I called S&W/Walther and they said they would fix it for free and emailed me a label Monday morning. Packaged up the gun (with the label they provided - it didn't say Walther/S&W or anything about a gun or firearm on it - package contents listed as "returned goods") and took it down to the customer service center in Laurel at about 11:00AM on Tuesday. Mentioned it was a gun (I don't know if she heard me or not - no one else was around me) and she took the package and put it on the conveyor and said thanks. Since it was pre-paid I just had to drop it off and notify them it was a handgun going in for repair. Checked last night before I went to bed - no status updates. It still said the billing information was received for the label, but nothing about the origin or any progress. Checked a few times today and no change in tracking status. It should have made it up to Springfiled, MA by 10:30 this morning. I called UPS (and checked with Walther at 4:30 PM)and told them the story. UPS said the clerk should have locked it up, but they have no origination scan of the item. The UPS supervisor called me back at 6:30 and said it was not found and he was referring me to the loss department. The label was insured as well. So, I am not that pressed about the money if this gun was lost or stolen. Let's face it - a P22 is a cheap gun. It doesn't even work and there were no accessories. I am actually still holding out hope that they find it or it has or will be in customer services hands tomorrow.... stranger things have happened. So my question is as follows: What do I do if UPS never finds my package or someone stole it? Do I go to the MSP with my pink copy of the handgun paperwork and talk to someone? Does MD have a lost/stolen law within XXX number of hours (when is it considered stolen?) Anyone been through this before? I am still holding out hope, but am getting a little worried right now.... Chris. |
| Nope. The label was pre-paid. so I dropped it off at the actual UPS service center in Laurel directly to a clerk. I am going to make another round of phone calls in the morning and hope for the best. I guess after that, I will call the MSP and see what they say or what I should do. |
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Well, looks like it is fine. A day behind, but at least it has been found!!!! I assume they didn't scan it in Laurel but something else must have happened.... Type: Package Status: In Transit Shipped to: SPRINGFIELD, MA, US Service Type: NEXT DAY AIR Weight: 4.00 Lbs Package Progress Location Date Local Time Description SHREWSBURY, MA, US 05/16/2007 10:07 P.M. DEPARTURE SCAN US 05/14/2007 5:06 P.M. BILLING INFORMATION RECEIVED |
