Posted: 8/19/2014 2:44:08 PM EDT
I dont see any problems- maybe you can post some clear pictures.  If pete cant see those problems- maybe pete doesnt want to see those problems. We go through Eburg all the time- Ive done threads about finding new gun stores. Well, you gave me a new gun store- but they wont get a penny from me. Shitty work +unhappy customer = noplace I need to visit. eta- any idiot that would refinish guns, and throw two in a bag to rub against each other in transit needs their <COC violation-please refrain from such suggestion> |
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Their website indicated that they do Cerakote work and the sign they have in the window of their business indicated that they are certified to do so by Cerakote. If you go to the Cerakote website (http://www.cerakoteguncoatings.com) and use their "Find Applicator" I don't see where there is a Certified applicator in Ellensburg. Cerakote could be delayed in updating their website though. From the Brother N Arms website (http://www.eburgguns.com/cerakoting/) I see "We now offer Cerakoting through our Mail-Order Gunsmith Service!" but nowhere do I see where they are "Certified". I wonder if they just ship out their work to someone else? |
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I just found out that they aren't a certified applicator anymore. They used to be on Cerakotes website and still were a few months ago when I attended the Glock Armorer school that they hosted. They have a sign in their window that states that they are a certified applicator if I recall correctly. They do everything in house. I went back in their workshop to check on my stuff when they kept me waiting just over 5 hours with their "Almost Done... Just about there... Almost Done... approach when I went there in person last month. I'm gonna go out on a limb here though and speculate that the really nice Cerakoted stuff in there showroom is something that they sent out to get done. After seeing their applicators work, there is no way in hell that he did that nice of a job.
I'm going to explore the small claims court route as well as a formal complaint with the BBB. And considering Pete never made 100% good on our deal involving my trade to his store for an M1A, I'll be contacting the BATFE as well. |
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Quoted: I just found out that they aren't a certified applicator anymore. They used to be on Cerakotes website and still were a few months ago when I attended the Glock Armorer school that they hosted. They have a sign in their window that states that they are a certified applicator if I recall correctly. They do everything in house. I went back in their workshop to check on my stuff when they kept me waiting just over 5 hours with their "Almost Done... Just about there... Almost Done... approach when I went there in person last month. I'm gonna go out on a limb here though and speculate that the really nice Cerakoted stuff in there showroom is something that they sent out to get done. After seeing their applicators work, there is no way in hell that he did that nice of a job. I'm going to explore the small claims court route as well as a formal complaint with the BBB. And considering Pete never made 100% good on our deal involving my trade to his store for an M1A, I'll be contacting the BATFE as well. Wow. And the hits keep on coming. I hate that you two got hosed- but Im glad its out for others to not get plucked. Thank you. I see they are advertising on Armslist now.  |
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**Update** Nope, still haven't heard from Brothers N Arms. They still have not contact me, nor have they refunded all of my money or returned my Cerakote to me. Funny as the Cerakote of mine that they used is controlled and not for sale to the general public as it's IR Reduction. I checked with Cerakote prior to dropping it off to make sure it was okay, and I was told that it okay as long as I was sure to get the unused portion back.
So, I finally had a few minutes to sit and try to diagnose my AR that they did for me. I broke it all down and noticed that it was full of a nasty gunky type substance and it was filthy. I think that it's fair to mention that when I sent it to them, it was clean enough to pass a "white glove" inspection. All the firearms that I received back from Brothers N Arms were filthy. I literally spent almost 2 & 1/2 hours or so cleaning my AR. It was returned back to the condition that I normally keep my firearms at, clean and inspection ready. I lightly lubed it with some Frog Lube (my normal choice of lube) before heading out to the range. It now fires flawlessly as far as I can tell. I did a few mag dumps with a few different kinds of ammo all loaded in different types of mags. So, if you want your firearms all screwed up, a botched Cerakote job, and returned to you either completely filthy and / or with broken pieces, then Brothers N Arms is your place. If you want to be chastised and then ignored when you politely bring any problems that they created to their attention, then Brothers N Arms is the place for you. **Edit** I forgot to mention, If you want a gun shop that will make a deal with you, take one of your firearms in trade, and stiff you, not paying you or honoring their end of the deal, then Brothers N Arms in Ellensberg, WA. is most definitely the place for you. |
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You should fill out a yelp review for them. That probably has the most impact for the least amount of work. I did. It doesn't show for the public but shows when I log into my yelp account. I've emailed them to inquire. I don't want anyone else getting screwed like I did. mizzarley, best of luck to you sir. I sincerely hope that your lowers come out perfect. If they don't, then don't expect them to own up to it. They will probably blame the company that made your lowers, right after they blame Bush..... 
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Yelp? I'd probably go buy the domain name "brothernarms.com" for $12.99. Yes, it's available. It's amazing how much leverage you can have when you own their domain name. How the hell do I go about doing that? I'd love to...  Go Daddy says that it's already registered.
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I must not be the only one who wants it..... The current bid is up to $350.00 right now....
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That shop is only 2miles from my house, sad to hear they treating you like this. It truly is sad. That is not a way to do good business. I offered more than one reasonable solution to the owner prior to asking for a refund. After-all, it doesn't do much good to complain about something in this regard unless your willing to offer a solution to the problem. I made every attempt to work it out, those attempts fell on deaf ears. Not only was I lied to, but my firearms were seriously screwed up by them, and in the end, I got ripped off. |