I’ve owned several, and never encountered any issues, except that when cycling hard it throws them so far that I lose the brass. If you call Ruger, they will likely just ask you to send it in to them for inspection. Is it possible the previous owner modified anything on the bolt? Just a thought. I know many people do polish things, and in the right regions, this can slick things up a great deal. But anytime you are polishing, you are removing metal, so I would make sure that the issue isn’t related from a lack of metal to begin with. You might try several different ammo brands and see if it could be a matter of the rim thickness or diameter being a bit off, or also just an uneducated guess; perhaps it might have been modified to function with a certain brass setup, instead of off of the shelf stuff. I have always had good experiences with Ruger CS, though that would be a bit of a hassle for you.
Generally speaking, many GSR enthusiasts recommend cycling it like you’re mad at it, meaning full and deliberate cycling with a bit of authority.....However, you shouldn’t be having those problems regardless. Sorry I couldnt be of more help.
PC