There are so many people in the store buying things, that I have to wait a bit longer, but the service is still GREAT! Heck, I just walk in there, stand buy the counter, he looks at me and says and as soon as the guy is done w/his current sell, he turns to me and ask's what I'm lookign for, I tell him which mag/rail/pouch/belt/whatever, he grabs it, ask's if that's it, and rings me out.
Also, the staff, ALWAYS acknowledges you when you come in, even the 1st time I was there. Since 9/11 it's basically just, a "hello" or, if you are by the counter or whatnot, a "hello, I'll be right with you". Not a huge deal I guess, but a lot better than at a show or some other dealers when you walk in and they act liek your not even there untill you pull out your visa card.
-Justin
Basically a top-notch place IMO.