Here's a detailed report:
Let me give some more details.
Sent the gun to Jim in July 2000. Simple rebarrel, paddle mag install, remark/refinish, was quoted a work time of 4-6 weeks. I sent the gun without filing a Form 1 since I was moving to a new state. My first mistake, but he told me he would register it for me on a Form 2.
Approx. timeline:
Called about two months later, gun had not been started. Called two more times over the next two months, no progress, on forth call, I told him to send the gun to Urbach, who had done some earlier work for me and who I actually trusted, and I'd eat all the shipping costs. Yeah, that might have been a bit extreme, but I was tired of hearing the same excuses and I knew Urbach would get the job done. He replied that it was too late, he had already started the gun. Well, okay, at least I got him off his butt.
Around late Nov, or early Dec., Jim called to confirm that the gun was finished, and to authorize a CC charge to cover the work. Okay, done.
Fast forward to 2001. Jim claimed the gun was on a Form 3 to transfer to my C3/SOT. Several months go by, I call to find status, Jim claims BATF lost the paperwork, okay, he claims to start new papers. August 2001, I'm moving again (job related again) to a new state. Call to let Jim know, Jim, says second set of papers were lost by BATF. Okay, well, that's not a problem, since I'll be moving, so I get him new info for the new C3.
Now I realize I might be a pain in the ass to him, with the moves and the update calls, but I now believe that there has never been a Form 3 filed up to this date.
October 2001. Call, Jim tells me the transfer is delayed due to 9/11 and the increased security and mail problems. Ask for copy of Form 3, but never get one. December 2001, still 9/11 problems. Ask for copy of Form 3, do not receive it.
2002.
Jim is moving shop, claims all the paperwork has to be redone to reflect his new address/license info. Says he will start a Form 3 ASAP. April 2002, call to find status, Jim says Form 3 in progress. Ask if I can come and see the gun (I'm about 8 hours away) and he acts uncomfortable and says he will be out of town one day next week, but doesn't know which day. Well, I'm not going to drive there to find him out of the shop. I call BATF to confirm his words, they tell me no transfer has ever been in progress, but the gun IS on their registry as an SBR. Call Jim back immediately, he claims that he JUST sent the Form 3 in, so it's probably not in their computers yet. He acts friendlier, telling me I can come up and shoot the gun because it is done and just needs to be painted! Ask for copy of Form 3 (third time), still do not get one.
Today, July 28, 2002. Call BATF, gun is still not on a Form 3. I will call Jim tomorrow.
Have I been a pain in the ass? Probably, but I don't think it is unreasonable to call every couple months, especially when I keep getting a different story each and every time I call.