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AR15.COM
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7/22/2010 7:54:50 PM EDT
has anyone used them I found the camel back vest for a heck of a deal on their sight wanted to know if it was worth the deal I can get to go threw them?
7/22/2010 7:58:35 PM EDT
[#1]
Quoted:
has anyone used them I found the camel back vest for a heck of a deal on their sight wanted to know if it was worth the deal I can get to go threw them?


If you look around you will find that they have a very and I very bad reputation. In my opinion I would stay away from them. I would think about it twice before I would spend money and or your time to deal with them. Also look them up on the BBB or just type into Google Botach problems or Customer issues you will see for your self. But it is your call.

good luck

7/22/2010 9:52:09 PM EDT
[#2]
I've only ever used them once, and, coincidentally, it was to buy some of those closeout camelbacks.  

The order went through without a hitch, the stuff showed up in a prompt manner, and all three camelbacks looked new and had all the tags on.  Not sure what else to expect.
7/22/2010 11:13:23 PM EDT
[#3]
I have heard all the Botach horror stories, including back when they had a forum here.  But I have made 3 orders through them, and none of them had any problems.
7/23/2010 3:34:37 AM EDT
[#4]
My first order with them went fine.  The second...crash and burn.

You just never know with them.
7/23/2010 4:11:09 AM EDT
[#5]
It's been my experience that things go smoothly if they have your item(s) in stock. I've ordered numerous things from Aimpoints to hydration packs w/o a hitch but I verified they had it in stock before placing my order.
Tomac
7/23/2010 5:30:46 AM EDT
[#6]
I've placed two orders with them and had them shipped to my deployed location overseas. They arrived quickly.

Seeing other's bad exeperience makes me think mine could have just been good luck. On that basis alone, I won't order from them again. It's too much of a risk.
7/23/2010 5:55:17 AM EDT
[#7]
I currently have an open order with them for an Acog I orderd in April. Haven't gotten it yet. It was backorderd and I am fine with that, but they have horrible time frames. They told me 4 weeks in April. I emailed and called in june to make sure I was still going to get it, and they told me 3-4 more weeks. Now july with no updates. I guess I gotta stay on top of them
7/23/2010 6:09:46 AM EDT
[#8]
I have placed about half a dozen orders with them and have not had a problem yet.  Shipping takes exactly how long they advertised for the items I purchased which were all in stock and with me being on the east coast and them west I think that is pretty good.  The place they kinda get you is in order processing.  That may take a day or two and is not figured into shipping times.  Everthing I have gotten has been new and good condition.
7/23/2010 9:32:30 AM EDT
[#9]




Quoted:

I currently have an open order with them for an Acog I ordered in April. Haven't gotten it yet. It was back ordered and I am fine with that, but they have horrible time frames. They told me 4 weeks in April. I emailed and called in June to make sure I was still going to get it, and they told me 3-4 more weeks. Now july with no updates. I guess I gotta stay on top of them


Pretty much the same with me except I ordered M&P mags in 1June and was told 3-4 weeks. On 24June I was told 3 weeks more. Apparently NOT! The teeth grinder is they are STILL available for order (no designation they aren't in stock) and still ON SALE with the opportunity to use a discount code!!



A year ago I returned a defective item. It was only $18 but it was never credited. After 2 months of jacking with it I gave up.



However: I did order a few T-Shirts they had on Closeout and I got those with no delay. Bottom line is they are a crap shoot. If you really want to POTENTIALLY save some money and in no hurry it could be worthwhile. From were I stand they are like a bigger version of I.C.E. Tactical



7/23/2010 10:19:53 AM EDT
[#10]
I've heard good and bad about them. I've been tempted a few times to order from them but each time I went ahead and spent the extra few dollars for the piece of mind that I would not get the run around that seems to be common with Botach.
7/23/2010 3:01:22 PM EDT
[#11]
I have used them in the past when I couldnt find a better deal price wise on a certain product (ranging from flashlights to aimpoints)
and I have never had a problem.
Maybe Im just lucky.
7/24/2010 2:13:15 AM EDT
[#12]
I've only had two minor problems with them sending me the wrong goods in the same order. I ordered a reversed flag patch, but they sent me one facing forward, and I ordered a +2 baseplate for my G17, but they sent me one for a G34.



In another order they advertised that a Safariland 6004 would fit my G17 with an X400, but it didn't.
7/24/2010 6:56:42 PM EDT
[#13]
Botach sucks ass.  I have had a horrible time with them.  The backordered my item that they told me was in stock.  Then I called to cancel it and they sent me an email that it was canceled.  Well three months later they recharge my credit card trying to send me the item.  I told them I had canceled it and I had to email them their original email to prove it.  

A month later, they charged me again, so I canceled my credit card and got a new number just to stop their fraud.
7/26/2010 8:07:47 PM EDT
[#14]
I just happened to order a Camelbak Ambush from them tonight and then came across this thread. I'm glad I read this; will keep them on a tight leash and will report back on my experience.
7/27/2010 10:36:34 AM EDT
[#15]
I just received an order and everything went smooth.   My last transaction went fine also.   Both were in stock.
7/30/2010 9:41:47 PM EDT
[#16]
ha! first few orders went through no problem. ordered some super sale items and thats where the shenanigans started. Several co workers had the same experience- we would compare stories about the woman in customer service then about getting transferred to the guy in the "warehouse" who would say " i just made up your order". had a laugh when we google street viewed the location, right next to the hair place... great when it works, not worth it cuz you can never tell when they will screw up. BTW- every order had something missing- they still owe me some rail covers, which I will leave as my buyer beware lesson... stay away if you can, they are just some horrible reseller who somehow stumbled across a customer base...
7/31/2010 10:58:08 AM EDT
[#17]
4 days since I ordered and no communication yet.
7/31/2010 11:31:59 AM EDT
[#18]
Those guys are just a bunch of ASS CLOWNS...
Not really sure how they manage to still be in business my suggestion stay far far away.
7/31/2010 2:15:21 PM EDT
[#19]
I ordered the Aimpoint H-1 package along with some other goodies and everything arrived 4 days later.  I couldn't have asked for better.
7/31/2010 2:36:28 PM EDT
[#20]
They are not good people. Ask ikickhippies how he feels about them. Long story short. An arfcommer designs a sling mount, sells it himself for a year then botach asks for a sample because they would like to order 500 or so. Three months later they start producing a complete knock-off. Thats f-ed up.F BOTACH
8/3/2010 10:14:16 AM EDT
[#21]
Ordered from them on the 21st. I received an email order confirmation. I emailed them last week to check the status of my order and still have not recevied any word on my order. I wish this thread was started on the 21st, it would have saved me some bs.
8/4/2010 2:42:40 PM EDT
[#22]
I WILL say that' I've purchased three times from Botach without issues, however each were rather small orders around fifty dollars or so each.  They've always stuck me as the Big Lots/Odd Lots or Ollies of the random tactical stuff.  it seems to me that they come across closeouts and odd lots from other places and (like someone said above) just resells at a discount.  SOOOOO, when they have a product in stock it's not a problem, but the second they run out, well, they run the hell OUT.  

The issue seems to be that they won't just come out and TELL folks that!  If they would just say "Hey, we're probably not going to have anymore of product X, at least any time soon, so here's your money back.", their rep would be just fine.
8/4/2010 10:53:00 PM EDT
[#23]
if i remember one of the other threads about this correctly, their store front is a pawn shop in a crappy neighborhood in LA....

i too have been ripped off by botach. same problem as everyone else. ordered, charged, items didn't ship for months, crappy commo, tried to cancel order, money not refunded, items randomly showed up...just happy i have something to show for the trouble...
8/6/2010 10:53:08 PM EDT
[#24]
My Camelbak is here after roughly 10 days. I always choose the cheap shipping so that's not bad timing at all. I sent them an email requesting status before it shipped and received no response. However, I rate my transaction with them as completely acceptable.
8/6/2010 11:05:18 PM EDT
[#25]
no issues with many orders.
8/6/2010 11:16:52 PM EDT
[#26]
2 orders, both with major issues.


Run like the wind!


8/29/2010 8:35:49 PM EDT
[#27]
Still waiting on my acog....ordered 04/21/2010. No updates on order status or anything. Sent another email, I guess I will wait and see.
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