Posted: 5/17/2009 2:38:34 PM EDT
|
Hello gents,
Anyone have any experience with Taurus customer service ? ? I've had a 22 caliber model 94 about a year now and it's been a great little revolver. Our club had a NRA / Women on Target program yesterday and the little 94 went along. Well . . . some time during the day the rear sight blade fell off. Not the entire rear sight, just the blade. I'm going to call Taurus in the morning. So . . . any experience with Taurus customer service ? ? ? Thanks ! ! |
I do and im pissed!
sent my NEW FROM THE GUN STORE pt1911 back to them because it looked used after I got it home and apart. the 3rd person I talked to said sure send it back the 4th person they have had it for 2 weeks now. called friday and they said another 4 weeks untill someone even looks at it. then to top it off he even looked up the year it was made... 2007.. I told them I shot my other new 1911 200 times and the wear on it still isnt as much as the one I sent back I told them I wanted a refund and they said probably not going to happen and even if that was going to happen it wouldnt be until someone looks at it in 4 weeks. so if you send it back in dont expect it for a couple of months. if you can part from it for a while go for it, if not see if they will just send you a new part. also call in the afternoon or first thing in the morning they are busy all day. |
|
For something as simple as the rear sight I'd take it to my trusty gunsmith.
My brand new PT92 failed miserably at the range last weekend. I thought briefly to send it back to Taurus. Then I thought, "why" send them back their failure wasting my time waiting for possibly more failure. It might cost me more this way, but it will be right when I get it back guaranteed from my gunsmith. |